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Security Program Specialist I

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Security Program Specialist I

Salary

$17.53 - $20.81 Hourly

Location

Boise, ID

Job Type

Full Time Regular

Job Number

23 -07320

Department

Human Resources

Division

City Security

Opening Date

10/29/2025

Closing Date

11/12/2025 12:00 PM Mountain

+ Description

+ Benefits

+ Questions

Summary Statement

The City of Boise is hiring a Security Program Specialist I to maintain safety and security at Boise Public Library locations. This role combines professional security operations with public service in a community-focused environment.

You'll patrol library facilities, monitor security systems and cameras, enforce the Library Code of Conduct, and respond to security incidents and emergencies. You'll work directly with mental health coordinators, community resource specialists, and law enforcement to address security concerns and assist library users in crisis situations.

This position requires independent judgment, strong conflict resolution skills, and the ability to stay professional under pressure. You'll handle everything from routine patrols to emergency coordination, making security decisions that keep our libraries safe and accessible for staff and the public.

What we're looking for:

+ Security, emergency management, or risk and safety experience (preferred)

+ Strong interpersonal and problem-solving skills

+ Ability to work flexible schedules and respond to emergencies

+ Valid driver's license

Why work for the City of Boise:

The City offers competitive benefits including:

+ ZERO premium medical coverage option for you and your family

+ PERSI retirement plus 401(k)/457b with employer match

+ 10 hours vacation per month, 12 paid holidays, 8 hours sick leave per month, 10 weeks parental leave

+ WellBeing Program with up to $500 cash annually

+ Free life and long-term disability insurance

+ Tuition reimbursement and free local bus pass

+ First aid, AED, and CPR certification provided

Essential Functions

Performs routine or repetitive tasks with specific instructions and set procedures. Handles basic issues and problems and refers more complex issues to higher-level staff.

Patrols internal and external areas while providing customer service to the public and city employees, responding to actual or potential security issues.

Monitors security systems and troubleshoots alarms, including library cameras, and investigates security activity and emergencies using established protocols. Addresses escalated incidents in city buildings.

Enforces the Library Code of Conduct while ensuring consistent implementation of security operations policies, regulations and procedures.

Collaborates with law enforcement and emergency services, as directed, to resolve issues and mitigate threats. Supports preparedness and response efforts for protests, public presentations and serves as backup for evacuation coordinator.

Works closely with BPD Mental Health Coordinator and Library Community Resource Coordinator to resolve security-related concerns and assist library users in crisis.

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Requirements

Required Knowledge, Experience, And Training

High school diploma or equivalent.

Knowledge of:

Principles, practices and techniques of conflict resolution

Computer usage including related software.

Ability to:

Work a flexible schedule

Read and understand schematic diagrams, technical manuals and documentation

Quickly recognize and analyze irregular events

Exercise tact and diplomacy in dealing with difficult and sensitive people, issues and situations

Use software applications for analysis and presentation

Operate computer with demonstrated proficiency using contemporary databases, word processing and spreadsheet software applications

Collect, evaluate and interpret appropriate and applicable data

Demonstrate exceptional interpersonal skills

Adjust to change, personalities and shifting priorities at a moment’s notice

Be composed and professional in stressful situations

Solve problems and exercise expert independent judgement and initiative

Work with minimal supervision individually or with a team to handle critical and stressful situations

Demonstrate a positive attitude

Abide by safety protocols when working in hazardous and/or hostile environments

Communicate effectively in the English language at a level necessary for efficient job performance

Performs all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.

Individuals must be capable of operating vehicles safely and have an acceptable driving record.

Preferred Knowledge, Experience, And Training

Two years of experience in security, emergency management or risk and safety.

Certified Protection Professional (CPP) certification or Physical Security Professional (PSP) certification.

Licensing And Other Requirements

Valid state-issued driver's license.

First aid, use of automated external defibrillators (AEDs), and CPR certification or the ability to attain these certifications within six months of employment.

Special Requirements

Applicants must be able to pass:

City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

Driving Record Check

Criminal Justice Information System background check (CJIS)

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts

While performing the duties of this job the employee is occasionally lifting/carrying up to 20 pounds and rarely lifting/carrying up to 10 pounds. Also, the employee is rarely pushing/pulling up to 20 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk, hear, smell and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, reach and grasp. Position requires hand/finger dexterity.

Working Environment

The work environment will include inside conditions and outdoor weather conditions. Employees will also drive a vehicle as part of this position.

This position works: Works during evening meetings and will respond in emergency situations with potential, unknown hazards, both human and environmental.

Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.

Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.

Healthcare:

+ ZERO premium medical coverage option for you and your family

+ Low-cost dental and vision options.

+ Post-employment health savings account.

Retirement and Investment Plans:

+ PERSI retirement benefits

+ 401(k) or 457b pre-tax investment options with employer match.

+ 457b Roth after-tax investment options with no match

WellBeing Program:

+ Up to $500 cash per year for participants.

+ Alternative transportation incentives.

Paid Leave – City employees receive generous paid leave:

+ 10 hours of vacation per month, and this increases the longer you stay with the City

+ 12 paid holidays every year

+ 8 hours of sick leave per month

+ 10 weeks Parental Leave

Life & Long Term Disability:

+ Basic Life insurance at no cost to you

+ Long Term Disability insurance at no cost to you

Other optional benefits:

+ Pre-tax Flexible Spending Accounts

+ Supplemental Life Insurance

+ Supplemental Disability Insurance

+ Tuition reimbursement

+ Free local bus pass

+ Corporate discount programs

+ AFLAC

+ Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.

Please visit our website for further details mybenefits.cityofboise.org