• FLEX/Utility Security Officer | All Shifts (#95)

    Sunstates Security (Cleveland, NC)


    FLEX/Utility Security Officer | All Shifts (#95)

     

    Cleveland, NC, United States of America

     

    $18.00 -$18.00

     

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    Overview

     

    Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce.

     

    We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support.

     

    Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list.

     

    Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

     

    Job Skills / Requirements

     

    Sunstates Security is hiring a FLEX/Utility Security Officer in the Cleveland / Salisbury, NC area.

     

    This position requires OPEN AVAILABILITY for ALL SHIFTS and ALL DAYS .

    Position Overview

    The Unarmed Utility Officer is an on-call position responsible for covering posts as needed due to call-offs, staffing shortages, or client-requested additional coverage. Candidates must have open availability and be able to quickly adapt to different sites and responsibilities.

    Key Responsibilities

    + Maintain detailed notes and knowledge of all trained sites to ensure seamless coverage when filling in.

    + Work independently with minimal supervision.

    + Accurately track hours worked and submit timesheets to the Operations Manager by 10:00 AM each Friday .

     

    Quality Standards

     

    Report to work whether called in or scheduled in advance; arrive on time and complete assigned shifts (including overtime, if needed).

    Refusal to accept assignments may result in:

    + Reduced weekly hours

    + Removal from the Utility Program

     

    Maintain a neat, professional appearance in a clean and complete uniform.

     

    No smoking on assigned posts.

     

    Provide professional, friendly customer service at all times.

     

    Communicate clearly (verbal and written) and handle both routine and crisis situations effectively.

     

    Follow and enforce all post orders, client, and company policies.

     

    Promptly report all site concerns to management.

    Qualifications

    + Clean driving record required for driving posts.

    + Preferred: 1+ year of experience in security, law enforcement, or military (manager discretion).

    + Basic computer and cell phone literacy.

    + Strong verbal and written communication skills.

    + Demonstrated ability to provide excellent customer service.

    + Sound judgment and decision-making skills.

    + Open availability is a must — able to work flexible schedules including evenings, nights, weekends, and holidays.

    + Reliable transportation to work sites.

    + Self-motivated and able to work well independently and as part of a team.

    + Must maintain reliable communication to be reachable by management.

    A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives .

     

    Industry-leading employee benefits that include weekly pay, 401k savings plan with a company match, affordable medical, dental & vision benefits, employee referral bonuses, paid time off, premium holiday pay, tuition reimbursement, and more – available for qualified candidates!

     

    Education Requirements (All)

     

    High School diploma or equivalent

     

    Additional Information / Benefits

    The Sunstates customizable benefits package includes the following minimum components:

    + Affordable Care Act compliant Medical Benefits Program

    + Dental Insurance Program

    + Free Life Insurance

    + Disability Insurance

    + Paid Time Off & Bereavement Leave

    + Paid Holidays

    + Direct Deposit or Pay Cards

    + Employee Incentives

    + Referral Bonuses

    + Employee of the Month Award

    + Education Reimbursement

    + Service Awards

    + Employee Involvement Initiatives

    + Management Mentoring and Support

    + Career Advancement

    + 401K program

     

    Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

     

    Benefits: 401K/403b Plan, Educational Assistance

     

    This is aAs Neededposition1st Shift,2nd Shift,3rd Shift,Weekends,FLEX.

     

    Travel is not required

     

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