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Ambulance Operator

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Ambulance Operator

Salary

$47,299.20 Annually

Location

City of Santa Monica, CA

Job Type

Full-Time Regular

Job Number

250001-02

Department

Fire

Division

Emergency Medical Services (EMS)

Opening Date

10/30/2025

Closing Date

11/10/2025 5:30 PM Pacific

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Job Summary

To provide emergency ambulance transport and basic life support (BLS) services during medical response calls for the City of Santa Monica.

*Candidates selected for permanent Ambulance Operator positions will be appointed on a limited-term basis, allowing for up to three years of full-time employment. This term may be extended by up to two additional one-year periods, for a maximum total of five years. The eligibility list established through this recruitment process will be used to fill both permanent and as-needed Ambulance Operator vacancies that occur in the City during the life of the list.

Representative Duties

Drives and operates city owned ambulances and other department vehicles as directed, including driving to and from medical emergencies.

Responds to emergency medical calls providing basic life support (BLS) services.

Performs appropriate field procedures utilizing EMT-1 level skills, such as attaining and documenting vital signs, bandaging, splinting, lifting patients into ambulance.

Assists Firefighter/Paramedics in providing emergency medical and health care, as directed.

Maintains and inventories emergency ambulance supplies, equipment and routine vehicle parts.

Supports patient billing operations. Maintains and updates records using an electronic patient care records system.

Operates within federal, state, county and city laws and regulations and guidelines including the Health Insurance Portability and Accountability Act (HIPAA).

Attends and successfully completes department and hospital training sessions and drills.

Operates advanced radios systems and other communications equipment.

Participates in station and equipment clean-up.

Performs other duties, as assigned.

Requirements

Knowledge of:

Principles of emergency ambulance and transportation procedures including emergency medical practices and first aid

Emergency vehicle maintenance and operation, including all applicable federal and state driving licenses

Safe emergency work practices

Infectious control procedures

Emergency radio communication procedures

Medical terminology and documentation

English grammar and composition

Effective customer service techniques

Ability to:

Safely and properly transport patients during ambulance transportation

Read electronic and incident maps and follow map directions

Work effectively in difficult and hazardous emergency situations and environments and carry out work assignments, as instructed

Listen carefully to understand others

Remain calm in emergencies

Communicate effectively both orally and in writing

Prepare records and reports

Provide effective customer service

Establish and maintain effective and cooperative working relationships with City employees and the general public

Work with persons from diverse social, cultural, and economic backgrounds as well as a variety of work styles, personalities, and approaches

Skill in:

Operating emergency medical vehicles and equipment

Reading, writing, and communicating at an appropriate level

REQUIREMENTS

Minimum Qualifications:

Minimum of 18 years of age at the time of application.

Education:

Graduation from high school or the equivalent. Graduation from a Fire Academy or Fire Technology course work from an accredited college or university is desirable.

Experience:

Six months experience as an EMT on an ambulance is desirable.

Licenses and Certificates:

Possession of a valid California Class C driver's license.

Possession of a valid American Heart Association Basic Life Support (BLS) certificate or the equivalent.

Possession of a valid State of California Emergency Medical Technician (EMT-1) Certification. A valid State of California Paramedic License may substitute for the EMT-1 Certification.

Possession of a valid California Department of Motor Vehicles Ambulance Driver certificate.

Supplemental Information

How to Apply:

Applicants must submit a completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.

Along with a complete application, any required supplemental application materials (ex. copies of certifications) must be attached to your online application by the filing deadline. Please note, applications will be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.

You must attach copies of the following documents to your online application:

1. A valid American Heart Association Basic Life Support (BLS) certificate or the equivalent.

2. A valid State of California Emergency Medical Technician (EMT-1) Certification or State of California Paramedic License.

3. A valid California Department of Motor Vehicles Ambulance Driver certificate.

Failure to attach the required documents will result in your application being evaluated without the certifications being considered.

Selection Process:

All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position. All applications will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.

Testing will consist of the following and is subject to change as needs dictate:

Training & Experience Evaluation - 100%

Department Interview

In person Fire Department interviews are tentatively scheduled for the week of December 8, 2025.

Background Investigations

Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation

Medical Examination

Prior to appointment, candidates will be required to complete a thorough medical examination.

Psychological Examination

Prior to appointment, candidates may be evaluated for their suitability for employment.

NOTE:

If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.

**Requests for fire station visits will not be accommodated during the recruitment process.

Inclusion & Diversity Statement

The City of Santa Monica is a progressive, inclusive and culturally rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.

The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!

Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).

Please note the request for reasonable accommodations must be made to Human Resources at least three workdays prior to the examination.