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THIS IS A CITYWIDE RECRUITMENT FOR CURRENT CITY EMPLOYEES ONLY

This is an Exempt to Permanent position in accordance with Class-Based Test (CBT) Civil Service Rules. This recruitment is restricted to current exempt employees of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College, working within the 0942 Manager VII classification.

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

+ Application Opening: October 29, 2025

+ Application Deadline: This job will close no sooner than Wednesday, November 12, 2025 at 11:59 PM.

+ Compensation Range: $207,558 - $264,836 Range A (Classification and Compensation Info) (https://careers.sf.gov/classifications/)

+ Recruitment ID: E2P-0942-E10147

Under policy direction, managers in these positions function at the executive level of department management and are responsible for all functions and activities of a major division or area. Incumbents provide leadership and direction in developing new programs and establishing organizational policies, priorities and objectives; direct and coordinate the implementation of program changes; serve as technical advisor; and perform related duties as required. Incumbents in this class report to senior executive-level managers (Department Head or Deputy Director).

Distinctions between class levels in the management series are based on the program's complexity, sensitivity and/or size, organizational impact, nature and number of functions/programs managed, decision-making responsibility, level of supervision exercised, nature of positions supervised, and the nature and scope of duties assumed such as hands-on work rather than planning and policy development activities.

Managers in this class make decisions which directly impact the entire department and inappropriate decisions may result in an irreversible impact on the health and welfare of the public.

Manager VII is distinguished from the Manager VI class by the latter's responsibility for major complex, functionally-related areas organized into multiple departmental divisions. Incumbents in Manager VII develop and establish policies and procedures and make decisions which impact the daily operations including management and allocation of resources for a major organizational unit (division/bureau/area). Decisions made by Manager VII incumbents affect multiple divisions and impact the economic vitality of city government or the health and welfare of a segment of the public. These Managers typically interact with executive and regulatory representatives and negotiate solutions to major issues which may involve policy and procedural changes.

Manager VII is distinguished from Manager VIII in that the latter class represents the highest, non-deputy level of executive management and assumes primary responsibility for diverse and complex functions in the largest departments which include institutions, bureaus or multiple divisions. Manager VIII incumbents make decisions of a highly significant consequence or impact involving developmental operations and recommend new policies, procedures, organizational areas, or services.

Incumbents typically exercise supervision over and/or consultation to Division Managers of related functional areas.

Examples of Important and Essential Duties:

1. Develops and implements division goals, objectives, policies, and priorities; determines service levels and resource allocation.

2. Monitors the work of and coaches subordinates to improve performance.

3. Directs the allocation of resources to achieve timely outcomes and measurable goals within budget; adjusts plans and programs to meet emerging or new programs, while continuing to address major departmental priorities.

4. Plans, organizes, directs, controls and reviews the operation of major departmental functions and activities.

5. Monitors the efficiency and effectiveness of the departmental organization structure, staff assignments, service levels and administrative systems; identifies and analyzes opportunities for improvement; implements improvements.

6. Communicates regularly with executive-level management regarding the Department's activities and coordination of efforts with other City departments in addressing the needs of the City; represents the Department before legislative boards, outside organization mayor's office staff, and the media.

7. Assesses and responds to community needs; provides consultation and advice to boards, committees and representatives from federal, state and local agencies.

8. Participates in budget development by providing detailed justification and persuasive arguments for proposals or initiatives. Implements and closely monitors budget expenditures of the operating budget for a major area of responsibility typically including multiple divisions.

9. Provides executive management with an early warning and practical options to potential cost overruns.

Applicants must meet the minimum qualifications requirement by the final filing date unless otherwise noted.

+ Current Category 16, 17, or 18 Exempt Employee in Class 0942 who has worked at least 2,080 hours in class 0942; AND

+ Education: Possession of a baccalaureate degree from an accredited college or university; AND

+ Experience: At least four (4) years of managerial experience of which all must include supervision

Substitution

Education Substitution: Additional experience may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units.

Experience Substitution: Possession of a Juris Doctorate (J.D.) or Master’s degree may substitute for one (1) year of the required professional experience.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Please review our articles on Employment Application and Minimum Qualifications (https://sfdhr.org/recruitment-details#qualifications)  and Verification of Experience and/or Education (https://sfdhr.org/recruitment-details#verification)  for considerations taken when reviewing applications.

Special Requirements:

Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to a lower score.

SELECTION PROCEDURES:

+ Job Application - Applicants must fully complete the job application. Information from resumes does not substitute for the information on the job application or preliminary questionnaire.

+ Preliminary Questionnaire – Training and Experience Assessment (100% Weight) - During the application process, candidates will be prompted to complete a Preliminary Questionnaire as part of the online employment process. Please answer the Preliminary Questionnaire carefully and thoroughly.  It will serve as the Training and Experience Assessment for this recruitment and will be used to determine your eligibility for this recruitment as well as your score and rank on the eligible list. Qualified applicants will be ranked on the eligible list based on the length of their exempt City service (in Category 16, 17, and/or 18) in the 0942 Manager VII class, along with any additional qualifying points (e.g., promotive status), as outlined in Civil Service Commission (CSC) rules. All work history will be verified using official City records, which will serve as the final authority in determining qualifying service.

Eligible List/Score Report:

A confidential eligible list of qualifying candidates will be created and used for certification purposes only. A score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this selection process is subject to change after adoption (e.g., because of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

Certification Rule:

The certification rule for this selection process will be Rule of the List.

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

•             Select the “I’m Interested” button and follow instructions on the screen

Note:

1. Please ensure the information on your application is accurate. It may not be possible to change after you’ve applied.

2. Your first and last name should match your legal ID for verification purposes. A preferred first name may be included in parentheses. Here is an example: Samuel (Sam) Jackson

3. Your email address should be consistent across all jobs applied to on our website.

4. Use a personal and not a shared email address. Doing so may prevent your application from submitting properly.

Upon successful submission, applicants will receive a confirmation email from [email protected]. Keep this email for your records. If you do not receive it, your application was not submitted successfully.

Important Email Contact Information: Applicants may be contacted by email about this recruitment and, therefore, it is your responsibility to ensure that your registered email address is accurate and kept up-to-date. Also, applicants must ensure that emails from CCSF is not blocked on your computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Additional Information Regarding Employment with the City and County of San Francisco:

+ Information About the Hiring Process (https://sfdhr.org/information-about-hiring-process)

+ Conviction History

+ Employee Benefits Overview (https://sfdhr.org/benefits-overview)

+ Equal Employment Opportunity

+ Disaster Service Worker (https://sfdhr.org/disaster-service-workers)

+ ADA Accommodation

+ Veterans Preference (https://sfdhr.org/recruitment-details#veteranspreference)

+ Seniority Credit in Promotional Exams

+ Right to Work (https://sfdhr.org/recruitment-details#identification)

+ Copies of Application Documents

+ Diversity Statement (https://sfdhr.org/recruitment-details#diversitystatement)

Terms of Announcement and Appeal Rights:  Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/.] The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at https://sf.gov/departments/civil-service-commission.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Jennifer Wynn Landgren ([email protected]). Please include the recruitment ID, E2P-0923-E10147, in the subject line.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.