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Testing Analyst

Charlotte, North Carolina

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for supporting accurate and timely execution of manual and automated testing and/or operational and administrative activities related to the end to end test development process. Key responsibilities of the job include supporting the execution of high quality testing in accordance with the test script, identifying and documenting defects, preliminary reporting and analysis of results, and providing daily updates to the test leaders and managers as needed.

Responsibilities:

+ Conducts independent testing on a team in support of coverage needs identified by Compliance and Operational Risk officers and/or Front Line Unit process owners, inclusive of transactional, qualitative, onsite, employee quality review, and surveillance testing

+ Identifies and documents defects identified during testing, working closely with Compliance and Operational Risk officers and/or Front Line Unit process owners to validate preliminary results

+ Collaborates with Compliance and Operational Risk officers and/or Front Line Unit process owners on the identification of themes and trends at the Front Line Unit, control function and enterprise level

+ Supports the quality of the end to end execution process in accordance with the Independent Testing Enterprise Policy and Standard

+ Embodies EIT/GRA Core Skills: Critical Thinking, Decisive, Leverage Enterprise/Matrix Management/ Proactive/ Project Management, Manages Risk, Adaptability, Collaborative, Customer, and Client Focus, Communicate Effectively (Written and Verbal), and Control Rigor and Discipline

+ Executes high quality testing in accordance with the test script

+ Identifies, documents, and escalates defects

+ Interacts with internal/external partners to identify, research, analyze, and resolve complex problems

Enterprise Independent Testing (EIT) is a sub-line of business within Global Risk Management (GRM) and is responsible for developing a consistent and coherent set of analytical tools and tests for effective risk and capital measurement, management and reporting across Bank of America. EIT partners with the Lines of Business and Enterprise functions to ensure the capabilities it builds address both internal and regulatory requirements, and are responsive to the changing nature of portfolios, economic conditions, and emerging risks. In executing its activities, EIT drives innovation, process improvement and automation.

Required Qualifications:

+ Bachelor’s degrees or above in fields including but not limited to: Finance, Economics, Mathematics, Computer Science, Statistics, Process and Engineering, Operations Research, Data Science, Accounting, Business Administration (or equivalent work experience of 1 year in similar role)

+ Process Management: The ability to monitor ongoing process performance, address pain points, and remediate issues to reduce risk

+ End-to-End Test Life Cycle: The ability to understand and effectively manage the end-to-end Test Life Cycle from test request to development, execution and dissemination of results

+ Test Execution: The ability to execute tests by following test scripts and/or through use of automated processes

+ Test Reporting: The ability to produce testing results, reporting and data-driven insights of the test inventory

+ Problem-solving: Approaches challenges creatively and effectively, even under constraint

+ Growth Mindset: Continuously explores new technologies, frameworks, and best practices to stay ahead of industry trends

+ Attention to Detail: Writing clean, maintainable code and proactively identifies and resolves issues

Skills:

+ Adaptability

+ Attention to Detail

+ Collaboration

+ Monitoring, Surveillance, and Testing

+ Problem Solving

+ Data Privacy and Protection

+ Influence

+ Issue Management

+ Reporting

+ Underwriting

+ Interpret Relevant Laws, Rules, and Regulations

+ Quality Assurance

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.