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  • Manager, Onsite Services

    MSC Industrial Supply Co. (Columbus, GA)



    Apply Now

    BUILD A BETTER CAREER WITH MSC

    Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

     

    -

    Requisition ID :** **19216

    **Employment Type :** Full Time

    **Job Category :** Sales

    **Work Location :** Columbus, GA

    BRIEF POSITION SUMMARY:

    On-Site Services Manager primary role is to manage In-Plant on site Inside Sales Executives, with-a span of control of 15-25 locations and assist Sr. Leadership with strategy development and execution. Competencies include associate skill and career development, onboarding/training, appropriate goal setting, Supply Chain practices, and a high standard of customer service. Sales and Profitability goals will be aligned with the overall Regional and Company expectations and will support In-Plant on site team to reach annual metrics.

    DUTIES and RESPONSIBILITIES:

    + Provides direct supervision, mentoring, and supply chain guidance to In-Plant associates located throughout the region

    + Assists with development of specific MSC In-Plant Solutions Program goals and training material and implement across the In-Plant Management Team.?

    + Growth and profitability of each in-plant customer location to ensure revenue and profit goals are accomplished

    + Offers support at each In-Plant customer location when required?

    + Creates a Standard Operating Procedures and daily schedule for each In-Plant associate

    + Train In-Plant associates with tools and solutions to be successful such as system and solution training

    + Onboarding new team members

    + Provide weekly communications to Regional Sales Manager/Director Customer Solutions/Sr. Sales Leadership, monthly communications with each client site champion, and visit each assigned location to discuss service levels and incremental spend opportunities no less than once per quarter.

    + Provide guidance, process management, and regular client reporting around all cost savings procedures, savings attainment, and service level metrics.

    + Coordinates other MSC resources and departments in their support of site projects and regular processes.

    + Works with Account Sales Owner to identify and realize opportunities for expanded spend management within each site.

    + Will assume additional projects and responsibilities in relationship to our In-Plant strategy which could include managing Integrated Partners or other programs outside their normal regional responsibilities.

    + Participates in customer business review which are led by the Account Sales Owner

    + Audit site operations versus established Standard Operating Procedures (SOPs) on an annual basis.

    + Review all business management reports and provide guidance to In-Plant associates and Account Sales Owner.

    + Evaluate existing SOPs and prioritize the revision of same on a continuous improvement process basis, to include sponsorship or participation in kaizen process improvement projects.

    + Perform all duties inherent in the role of an MSC Manager including hiring, termination, review and development of associates.

    + Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC?s vision and unity of purpose.

    + Participation in special projects and performs additional duties as required

    EDUCATION and EXPERIENCE:

    + Bachelor's Degree (in a business or supply chain related field) and a minimum of eight years relevant experience including Industrial Solutions such as VMI and Vending, In-Plant Supply Chain Management, distribution for a manufacturing plant is required.

    + Minimum of 8 years relevant experience in disciplines outlined above is lieu of a bachelor's degree.

    + Minimum of 3 years managerial experience is preferred.

    SKILLS:

    + Excellent written and oral communication skills

    + Proficient using Microsoft Office Suite

    + Highly motivated to be successful in fast paced environment

    + Ability to work in a team environment

    + Experience working in multiple customer and crib management software programs

    + Experience working in the Industrial or Manufacturing segments (Industrial Distribution experience is preferred) General knowledge of the sourcing and market participants for all MRO categories.

    OTHER REQUIREMENTS:

    + A valid driver's license and the ability to travel an expected 50% of the time will be required.

     

    Applicants must be currently authorized to work in the United States on a full-time basis.- We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

     

    Compensation

     

    Starting at $95000 $135000 per year, dependent on experience. Compensation is based on relevant experience, education, and peer equity. The-salary-range-represented-is based on similar roles in comparable industries, and-the-cost of labor in respective cities. Actual compensation is based on-the-candidate s relevant experience, education requirements and peer pay equity. The -company reserves-the-right to modify-the-range-as market conditions change.-

     

    \#LI-(Onsite)

     

    WHY MSC?

     

    People. Collaboration. Insight. That s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

    OUR COMMITMENT TO YOU

    Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits (https://jobs.mscdirect.com/content/Benefits/?locale=en\_US) .

     

    You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

    EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

    At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

     


    Apply Now



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