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The business application market is undergoing a seismic shift powered by the transformational capabilities that is rapidly evolving around AI!

At Microsoft, we are fully embracing this opportunity to drive business transformation for our customers through the delivery of agentic business applications: Business Applications built to transform now just how work is done but also how value is delivered. In Microsoft we believe AI has the power to fundamentally change what value business applications can bring to the enterprise.

As part of this transformation, we are re-imaging how sellers and business leaders work when it comes to optimizing the end-to-end sales processes and driving business optimization. Over the last year, we have launched a powerful collection of agents in Dynamics 365 Sales (link) giving organizations a starting point to transform sales and marketing.

We are looking for a Principal Product Manager to join our team.

We are continuing to expand our agent portfolio to deliver proactive and growth-oriented outcomes, and this level of business transformation requires product leaders that can drive change, that can embrace new technology, adapt to new patters, and truly push the boundaries of the status quo.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Define and drive the product vision and strategy for AI agents that empower sales teams in prospecting, deal management, customer success, and account management.

+ Collaborate closely with engineering, design, data science, and sales stakeholders to deliver high-impact AI solutions.

+ Develop and prioritize product roadmaps, features, and enhancements based on customer needs and business objectives.

+ Define, monitor, and analyze AI evaluation metrics to ensure product effectiveness and continuous improvement.

+ Lead the development of AI prototypes, leveraging code generation tools and frameworks to rapidly iterate and validate concepts.

+ Gather and synthesize user feedback, market research, and industry trends to inform product decisions.

+ Ensure compliance with Microsoft’s responsible AI principles and best practices throughout the product lifecycle.

Qualifications

Required Qualifications:

+ Bachelor's Degree AND 8+ years experience in product/service/program management or software development

+ OR equivalent experience.

+ 2+ years focused on AI or machine learning products.

Other Requirements:

+ Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

+ Experience defining AI evaluation methodologies and success metrics for product features.

+ Experience building prototypes using AI code generation and related technologies.

+ Experience shipping complex, customer-facing products at scale.

+ Familiarity with responsible AI practices, privacy, and compliance considerations.

+ 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).

+ 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).

+ 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).

+ Expertise in CRM systems and sales processes (e.g., prospecting, lead management, opportunity management, customer success).

Product Management IC5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until November 6, 2025.

\#BICJOBS

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .