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Job Posting: Quality Improvement Specialist – HEDIS Non-Clinical (REMOTE)

Start Date: 5 January 2026 (Trainer already assigned – hard start)

Duration: 3 months (through 30 April 2026)

Schedule: Monday–Friday, 8:00 AM–5:00 PM CST (OT available as needed)

Department: Quality Improvement, Superior HealthPlan

Position Overview

Join the HEDIS Non-Clinical Team at Superior HealthPlan in Texas to support the MY2025 HEDIS Hybrid Project. This team plays a critical role in improving health plan ratings by retrieving and processing medical records that contribute to member compliance and measure performance.

You’ll work closely with a medical record retrieval vendor to resolve “pended” chases and ensure successful record collection. This is a fast-paced, high-impact project with a collaborative and passionate team.

• Key Responsibilities

+ Call provider offices to request/validate facility and provider addresses and collect medical records

+ Enter updated address information into internal systems

+ Upload received records and document outreach efforts

+ Work with MS Excel for tracking and reporting

+ Support quality improvement reporting and respond to related inquiries

+ Perform audits to meet state and internal requirements

+ Participate in meetings with state agencies, providers, and stakeholders

Performance Indicators

+ Ability to work independently and collaboratively

+ Adherence to KPIs based on daily “pend” resolution volume

• Required Skills

+ Basic computer skills and ability to navigate multiple applications

+ Intermediate to advanced proficiency in MS Excel

+ Strong phone communication skills (call centre experience not required)

Preferred Qualifications

+ Experience in a medical records department

+ Bachelor’s degree in a related field or equivalent experience

+ Certified Professional in Healthcare Quality (CPHQ) preferred

+ Valid driver’s licence

Disqualifiers

+ Clinical experience (this is not a clinical abstractor role)

Why This Role Is Exciting

This short-term assignment is vital to the success of the HEDIS Hybrid Project. You’ll be part of a diverse, driven team that values independence and collaboration. Your contributions will directly impact health plan ratings and member outcomes.

Pay and Benefits

The pay range for this position is $19.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Nov 13, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.