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KHA- Data Specialist

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KHA- Data Specialist

Location

Jacksonville, FL

Job Type

Appointed Employee

Job Number

2026-06825

Department

KIDS HOPE ALLIANCE

Opening Date

10/30/2025

Closing Date

11/6/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Job Description

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

The Kids Hope Alliance Department is actively seeking a Data Specialist.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This position reports to the KHA – Director of Data Systems and assists with all data systems duties, projects, customer service and deliverables as well as being responsible for technical research to support innovations in system development, reporting, data visualization, and collection.

Examples of Work

Primary responsibilities include the following:

+ Manages multiple projects and priorities in a dynamic work environment.

+ Performs tier 1 and 2 SAMIS help desk customer service.

+ Works with KHA staff to diagram and document business and system requirements and collaborate with the development teams to test and implement solutions.

+ Assists with Computer/Data automation, technology, and computer systems administration.

+ Creates organizational process assets such as: flows charts, mapping, and functional use case requirements that effectively communicate business needs.

+ Assists with quality control and user acceptance testing.

+ Compiles data and generates reports.

+ Uses technical writing skills to develop formal process and procedural documentation.

+ Supports SAMIS applications and processes.

+ Assists with data systems technology research, development, and coordination of project deliverables.

+ Identifies opportunities to improve the efficiency and effectiveness of procedures and processes.

+ Troubleshoots application issues and work with development and administrative teams to resolve.

+ Performs other duties as assigned.

Open Requirements/Supplemental Information

Position Requirements:

+ Five (5) year combination of education and experience in project management; or at least two years of experience in Data Systems Technology required.

+ Must pass a Level 2 background screening prior to employment.

+ Bachelor’s degree from an accredited institution in Information Systems, Data Systems, Information Technology, Computer Science, Software Engineering, System Network Administration or Computer Engineering is preferred.

Preferred Skills:

+ Excellent interpersonal, written, and verbal communication skills.

+ Strong time management, attention to detail, analytic and organizational skills.

+ In-depth knowledge of MS Word, MS Excel, MS Visio, MS Teams and MSSQL.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make “[email protected]” a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process please refer to the Frequently Asked Questions on the website.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: [email protected]

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

www.coj.net/benefits

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

+ Yes

+ No

02

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

+ Yes

+ No

03

Bachelor’s degree from an accredited institution in Information Systems, Data Systems, Information Technology, Computer Science, Software Engineering, System Network Administration or Computer Engineering is preferred. Do you have a degree in the preferred fields?

+ Yes

+ No

04

Which best describe your qualifications?

+ Five (5) year combination of education and experience in project management.

+ Two years of experience in Data Systems Technology.

+ None of the above

05

Provide a detailed description (at least 3-4 complete sentences) of your experience.

06

Indicate the organization(s) you worked for where you gained this experience.

07

If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.

08

Do you understand you must pass a Level 2 background screening prior to employment?

+ Yes

+ No

09

If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.

+ I have read the above statement and understand what is required.

10

If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference

+ Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.

+ No, I am not claiming veterans preference and this does not apply to me.

Required Question

Employer

City of Jacksonville

Address

117 W. Duval St. Suite 100 Jacksonville, Florida, 32202

Website

http://www.coj.net/departments/employee-services.aspx

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