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Microsoft 365 (M365) Intelligent Conversation and Communications Cloud is the platform that powers billions of real-time customer conversations across several mission critical products like Teams, Skype, Copilots, Dynamics, and third-party solutions (through Azure Communication Services). The platform enables reliable and high-quality messaging, meeting, and audio/video calling services that work every time, from anywhere, seamlessly across all customer touchpoints. Conversations on our platforms are made more intelligent in real-time, empowering best-in-class productivity tools for the modern workplace where every call, meeting, or chat will make the next one better.

We are the team behind all the messaging scenarios across multiple products, and develop one of the largest scale, business-critical distributed systems in Microsoft. Our services run in 25+ regions, and we process billions of messages a day, enabling hundreds of millions of active enterprise as well as consumer users. The micro services are highly scalable, highly available, and extremely performant in geo-redundant, multi-tenant systems and honor data sovereignty, privacy, security, and compliance.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Design, develop and operate features for large-scale distributed software services and solutions.

+ Adhere to modern software engineering practices through design and code reviews.

+ Write clean and optimized code, improve test coverage for services, organize and implement integration tests, and resolve problem areas.

+ Consider testability, portability/monitoring, reliability, and maintainability, and understand when code is ready to be shared and delivered.

+ Gain a working understanding of Microsoft as a business and collaborate with others to contribute to cohesive, end-to-end experiences for our users.

+ Focus on customer/partner needs through a data driven approach.

+ Develop “best-in-class” engineering for our services by ensuring that the services and the components are well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable.

+ Perform on-call maintenance of the service.

Qualifications

Required Qualifications:

+ Bachelor's Degree in Computer Science or related technical field AND 4+ years of technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

+ OR equivalent experience.

+ 4+ years of experience building scalable, efficient, and reliable cloud services (systems design, architecture, and writing unit tests and integration/ end to end tests)

+ 3+ years of experience with CI/CD (Continuous Integration / Continuous Delivery or Deployment) pipelines, DevOps practices

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

+ **Microsoft Cloud Background Check:** This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

+ Master's Degree in Computer Science or related technical field AND 6+ years of technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

+ OR Bachelor's Degree in Computer Science or related technical field AND 8+ years of technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

+ OR equivalent experience.

+ 4+ years of experience with large-scale, distributed systems and concurrent programming.

+ Cloud and services experience, with Azure cloud experience highly desirable.

+ Systematic and structured approach to software design.

+ Proficiency in Agile software delivery utilizing GitHub and/or Azure DevOps Service.

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until November 13, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .