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        Parole Supervisor - Altoona District Office
- Commonwealth of Pennsylvania (PA)
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             Parole Supervisor - Altoona District Office Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5125403) Apply  Parole Supervisor - Altoona District Office Salary $72,252.00 - $109,766.00 Annually Location Blair County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2025-35569-46110 Department Parole Board Division PB Altoona Gen Unt 5 Opening Date 10/30/2025 Closing Date 11/13/2025 11:59 PM Eastern Job Code 46110 Position Number 50558822 Union AFSCME Bargaining Unit G5 Pay Group ST08 Bureau / Division Code 00257205 Bureau / Division Altoona General Unit 5 Worksite Address 1304 7th Street Rear City Altoona, Pennsylvania Zip Code 16601 Contact Name Megan Knable Contact Email + Description + Benefits + Questions THE POSITION Directly impact public safety and empower positive change! The Department of Corrections (DOC) is seeking a dynamic and experienced leader to serve as a Parole Supervisor. In this leadership role, you will oversee field operations, drive critical initiatives, and guide a dedicated team in the successful reintegration of individuals into the community. Join our team and lead with authority, purpose, and a steadfast commitment to public service—apply today! NOTE: Senate Bill 411 merged the Department of Corrections and the Board of Probation and Parole. This position is within the Department of Corrections. DESCRIPTION OF WORK This position requires strong organizational skills and attention to detail, as you will be responsible for assigning caseloads and investigations, reviewing Parole Agent reports, and conducting administrative conferences. Additionally, you will play a crucial role in training and developing Parole Agents, ensuring they have the necessary skills to effectively carry out their duties. You will also be responsible for the oversight of parolee reentry and the management of any non-compliance issues to ensure successful reintegration into the community. Your work will be essential in maintaining compliance with policies and procedures and promoting the overall success of the parole system. Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=50558822) . Work Schedule and Additional Information: + Full-time employment, 40 hours per week + Work schedule and hours to be determined. You will work holidays and weekends as required. + You must be willing to travel. + This position is eligible for full retirement benefits at age 50 or 55. + Telework: You will not have the option to telework in this position. + Salary: In some cases, the starting salary may be non-negotiable. + You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: + Three years as a Parole Agent 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) ;or + Three years and six months of professional experience in casework or counseling of offenders, auditing of offender caseloads, or investigation, in probation, parole, corrections, or a law enforcement agency;or + An equivalent combination of experience and training. Special Requirements: + You must be in possession of an active non-commercial Pennsylvania Class C driver’s license or equivalent. + You must obtain CLEAN certification within two months of employment and maintain this certification for the duration of employment in this job. Other Requirements: + Successful completion of basic training in Elizabethtown, PA is required. + You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency. + You must be able to perform essential job functions. Legal Requirements: + A conditional offer of employment will require a medical examination and drug screening. + You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. + A conditional offer of employment requires review of prior law enforcement employment records as required by Pennsylvania Act 57 of 2020. How to Apply: + Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). + If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. + Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. + Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: + Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): + 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION + Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). + Your score is based on the detailed information you provide on your application and in response to the supplemental questions. + Your score is valid for this specific posting only. + You must provide complete and accurate information or: + your score may be lower than deserved. + you may be disqualified. + You may only apply/testoncefor this posting. + Your results will be provided via email. Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) ! See the total value of your benefits package by exploring ourbenefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box. *Eligibility rules apply. 01 Do you possess a valid driver's license which is not under suspension? + Yes + No 02 If you answered “Yes” to the previous question, please provide the issuing state and license number. If you answered “No” type N/A in the box. 03 Have you been employed by the Commonwealth of Pennsylvania as a Parole Agent 2 for three or more years full-time? + Yes + No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How many years of full-time professional experience do you possess in casework or counseling of offenders, auditing of offender caseloads, or investigation, in probation, parole, corrections, or a law enforcement agency? + 3 years and 6 months or more + 3 years but less than 3 years and 6 months + 2 but less than 3 years + 1 but less than 2 years + Less than 1 year + None 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 How much graduate coursework have you completed in criminal justice, police science, social work, counseling, psychology, addictions science, law, law enforcement, computer science, or statistics? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link. For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. + 30 credits or more + Less than 30 credits + None 08 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . + Yes 09 WORK BEHAVIOR 1 - SUPERVISION Supervise staff which includes the following duties: assign work and establish priorities and timeframes for completion; review employee performance and prepare evaluation reports; provide leadership and mentorship to staff; interview prospective employees and recommend selection; receive and resolve grievances and complaints; counsel employees and provide guidance to staff on complex work issues; approve or deny leave requests, timesheets, and travel reimbursement requests; identify training needs and external training opportunities and associated costs; and provide training to staff. Levels of Performance Select the “Level of Performance” which best describes your claim. + A. I have experience performing supervisory duties which included assigning and reviewing work, training or arranging for the training of subordinates, evaluating work, providing discipline, monitoring and approving leave, or making recommendations in the hiring and termination process. + B. I have experience as a lead worker. I have provided on-the-job training and staff orientation to newly hired staff, reviewed their work, or served as a team or group leader, but I was not responsible for employee discipline or hiring/termination decisions. + C. I have successfully completed college-level coursework or training related to supervisory development, labor relations, or human resource management, but I do not have at least six months of supervisory or lead work experience in a work setting. + D. I have NO experience, coursework, or training related to this work behavior. 10 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The specific duties you performed related to supervision. + Your level of responsibility. 11 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University/Training Source + Course Title + Credits/Clock Hours 12 WORK BEHAVIOR 2 - COMPLIANCE Review agent’s parole case files to ensure accuracy, clarity, timeliness, and compliance with agency policies, procedures, and regulations. Ensure staff identifies issues of noncompliance and determine appropriate action to remediate non-compliance. Levels of Performance Select the “Level of Performance” which best describes your claim. + A. I have experience reviewing PROBATION/PAROLE case files to ensure compliance with policies and regulations; identifying issues of non-compliance; AND determining appropriate action to remediate non-compliance. + B. I have experience reviewing PROBATION/PAROLE case files to ensure compliance with policies and regulations AND identifying issues of non-compliance. SOMEONE ELSE determined action for non-compliance. + C. I have experience reviewing documents to ensure compliance with policies and regulations AND identifying issues of non-compliance. The documents were NOT related to probation/parole cases. + D. I have successfully completed college-level coursework related to technical analysis or quality assurance. + E. I have NO experience or coursework related to this work behavior. 13 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + Your experience reviewing documents to ensure compliance and the subject matter. + The types of documents you reviewed. + Your level of responsibility. 14 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 15 WORK BEHAVIOR 3 - CUSTOMER SERVICE Serve as a liaison between staff, courts, law enforcement, reentrants, family members, and neighborhood/area community groups to gather information and share resources. Respond to inquiries and refer individuals to the appropriate area for assistance. Levels of Performance Select the “Level of Performance” which best describes your claim. + A. I have experience serving as a liaison to gather information, share resources, and respond to inquiries or refer to appropriate areas for assistance. This was related to PROBATION/PAROLE VIOLATION. + B. I have experience serving as a liaison to gather information, share resources, and respond to inquiries or refer to appropriate areas for assistance. This was related to the COURT SYSTEM. + C. I have experience serving as a liaison to gather information, share resources, and explain rules, regulations, policies, or programs. This was NOT related to probation/parole violation or the court system. + D. I have successfully completed college-level coursework related to communications or public speaking. + E. have NO experience or coursework related to this work behavior. 16 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The area(s) in which you communicated and the subject matter. + Your level of responsibility. 17 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 18 WORK BEHAVIOR 4 - CONDUCT REVIEW AND FIELD OPERATIONS Conduct administrative conferences with the reentrant, parole agent, and community resource parole agents (CRPAs) to address violations and determine appropriate sanctions. Conduct field operations which include home visits, searches, arrests, and transportation of reentrants in conjunction with field staff. Levels of Performance Select the “Level of Performance” which best describes your claim. + A. I have experience conducting conferences with various stakeholders to address violations and determine appropriate sanctions AND conducting field operations in conjunction with field staff. This was related to PROBATION/PAROLE VIOLATION. + B. I have experience conducting conferences with various stakeholders to address violations and determine appropriate sanctions OR conducting field operations in conjunction with field staff. This was related to the COURT SYSTEM. + C. I have experience conducting conferences to address issues OR conducting field operations in conjunction with field staff. + D. I have successfully completed college-level coursework or formal training related to monitoring or evaluation of compliance. + E. I have NO experience or coursework related to this work behavior. 19 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + Your experience conducting conference or field operations and the subject matter. + Your level of responsibility. 20 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University/Training Source + Course Title + Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov 
 
 
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                    Parole Supervisor - Altoona District Office
                
                - Commonwealth of Pennsylvania (PA)