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Evergreen Health

At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community.

The Population Health Coordinator focuses on navigating patients through scheduling and pre-visit preparation, conducting proactive outreach to reduce missed appointments and gaps in care, and supporting retention and linkage efforts for Evergreen’s priority populations.

As part of the essential functions of this role, the Population Health Coordinator:

+ Provides patient navigation and scheduling, including contacting patients to schedule appointments, confirm coverage options, arrange services, and coordinate support

+ Completes pre-visit outreach and follow-up

+ Collaborates with team members to provide a patient-focused approach to care, makes referrals, and documents all outreach the HER

+ Tracks, reports, and presents on metrics related to population health performance measures

+ Provides patient education and supports health literacy by providing clear, culturally-competent instructions and information on appointments, screenings, and other health issues

+ Other duties as requested

Qualified candidate will have a Bachelor’s degree in health, human, or education services or related field, with 1 year of related experience OR Associate degree in health, human, or education services or related field with 2 years of related experience; experience in patient navigation, scheduling coordination, or outreach in a clinical setting required; familiarity with Medent or other EHRs required; experience working with the populations served (HIV, mental illness, homelessness, substance use) preferred; candidate must have excellent communication and customer service skills; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential

Job type: Full-time

Education : Bachelor’s degree in health, human, or education services or related field, with 1 year of related experience OR Associate degree in health, human, or education services or related field with 2 years of related experience

Experience: Direct experience in patient navigation, scheduling coordination, or outreach in a clinical setting required; familiarity with Medent or other EHRs required; experience working with the populations served (HIV, mental illness, homelessness, substance use) preferred

What Evergreen Health Offers You:

+ Multiple comprehensive medical health insurance plans for you to choose from

+ Dental and Vision coverage at no cost to you

+ Paid Time Off package that equals 4 weeks of time in your first year

+ 403b with a generous company match

+ Paid parking or monthly metro pass

+ Professional development opportunities

+ Paid lunch breaks