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Ready to help us transform healthcare? Bring your true colors to blue.

The dedicated Wellness Manager serves as a strategic advisor and leader in shaping and executing a comprehensive wellness strategy aligned with the Client’s organizational goals. This role will work closely with the Client, Consultant and the Blue Cross Blue Shield of Massachusetts (BCBSMA) account management team to influence culture, drive employee engagement, and leverage data-driven insights to enhance health and productivity. The Manager will incorporate innovative approaches to support employees’ emotional, physical, social, and financial wellness. The position requires a comprehensive and detailed understanding of a corporate wellness program structure, the ability to collaborate across various functions of the organization as well as a high degree of initiative, critical thinking, and independent judgment.

The Client Wellness Manager will be responsible for tracking wellness activities, making recommendations for improvement, working with outsourced vendors to monitor and ensure appropriate support and services levels, and reporting and analyzing metrics for trends. In addition, the Client Wellness Manager will be responsible for and will be the point of contact for all benefits related to employee wellness and to educate and influence employee wellness and to promote healthy lifestyles.

This position is eligible for the Flex persona.

Responsibilities include:

+ Strategy Development

+ Collaborate with Client’s benefits team to develop and execute an action plan for wellness by identifying organization’s goals and workforce health risks

+ Partner with Client’s benefits team in overall strategy promotion and deployment

+ Develop and leads wellness strategy in conjunction with Client, Consultant and all vendor partners

+ Identify ways to embed wellness into the employee life cycle and organizational culture through change management initiatives

+ Identify and partner with the Clients communication consultant and wellness vendor to create or craft health promotion communications to create awareness and visibility for wellness

+ Monitors and analyzes participation, engagement, and health outcomes to identify trends and recommend strategic program enhancements to Client

+ Establish and monitor claims analysis and program engagement to evaluate program effectiveness and to enable continuous improvement

+ Attends internal Client meetings, strategy meetings with Consultant, wellness vendor meetings, and partnership meetings with BCBCMA

+ Content Delivery

+ Provide content and strategic direction in support of onsite or virtual wellness events such as walking programs, individual or team challenges, seminars, support groups, wellness fairs, etc.

+ Assist with coordination of activities such as biometric screenings, online Health Assessment, guest speakers, mammogram screening, family wellness events, etc.

+ Coordinates with partners to ensure Client has appropriate content to align with Client communication calendar

+ Coordinates with BCBSMA to ensure systematic communications align

+ Develop targeted communication strategies and deliver presentations to diverse employee groups and leadership teams

+ Collaborate with internal stakeholders, ERGs, and external partners to deliver inclusive and impactful wellness initiatives

+ Partners with wellness vendor to ensure calendar of wellness activities and events are aligned with strategic wellness goals.

+ Assist wellness vendor with Wellness Champions network to amplify program reach and impact

+ Vendor Management

+ Support relationships with wellness related benefit partners to maximize value, ensure service quality, program offerings are delivered as agreed

+ Tracks utilization metrics with support of partners

+ Identify opportunities to maximize vendor partnerships and emerging technologies to drive employee engagement

+ Travel

+ Occasional travel expectation to identify locations within the organization for program execution purposes.

Qualifications:

+ Minimum of 4-6 years of experience in health and wellness field

+ Industry Certification such as CHES or worksite wellness program

+ Bachelor’s degree in health education, health promotion, or related field

+ Experience with workplace wellness strategy and implementation and design of workplace infrastructure and engagement solutions

+ Experience with direct member communication development (written and verbal)

+ Experience conducting educational presentations

#LI-HYBRID

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationBostonTime TypeFull time

Salary Range: $83,430.00 - $101,970.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap (https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and imposter syndrome (https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/) can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture (https://careers.bluecrossma.org/us/en/culturepage) page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community (https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC) to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work (https://careers.bluecrossma.org/us/en/how-we-work) " Page.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.