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Operations Supervisor, Paratransit

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Operations Supervisor, Paratransit

Salary

$23.00 - $25.00 Hourly

Location

Fort Myers, FL

Job Type

Full-Time Regular

Job Number

07730KI

Department

Transit

Opening Date

10/30/2025

Closing Date

11/6/2025 11:59 PM Eastern

FLSA

Non-Exempt

+ Description

+ Benefits

+ Questions

Description

The Transit Operations Supervisor is responsible for overseeing daily transit operations across all service modes, including Paratransit and Mobility on Demand. Working under general supervision, this position ensures efficient, safe, and reliable transit services by supervising staff, coordinating schedules, managing incidents, and maintaining compliance with LeeTran and Lee County standards.

Duties and Responsibilities

+ Supervision & Leadership:

+ Supervise Bus Operators and support staff to ensure safe and efficient transit operations.

+ Provide coaching, mentoring, and professional development opportunities for operators.

+ Participate in the interview and hiring process; conduct performance evaluations and recommend corrective or developmental actions as needed.

+ Operations Management:

+ Coordinate operator and fleet scheduling to maintain effective route coverage.

+ Dispatch operators via two-way radio and communicate route updates related to detours, road closures, or special events.

+ Respond to and document service-related accidents, incidents, and customer feedback.

+ Monitor operations in the field and assist operators to resolve issues promptly.

+ Provides transportation assistance when necessary.

+ Safety & Compliance:

+ Ensure adherence to LeeTran and Lee County policies, as well as federal and state transportation regulations.

+ Monitor and review onboard video surveillance and vehicle tracking software; retrieve and archive footage when necessary.

+ Enforce safety and security standards for all transit routes and facilities.

+ Make Reasonable Suspicion and Post-Accident Testing decisions in compliance with DOT regulations (49 CFR Parts 40 and/or 655).

+ Administrative & Emergency Support:

+ Complete reports, records, and other documentation accurately and on time.

+ Assist with scheduling, reservations, and occasional transport assignments as needed.

+ Coordinate with local and regional agencies during emergency situations and may serve as a staff representative in the Emergency Operations Center.

+ Administers ongoing employee performance evaluations.

+ Performs other related work as assigned.

Education, Experience, Licensing

Minimum Qualifications

+ Education & Experience:

+ Any combination of education, training, and experience equivalent to:

+ An Associate’s Degree or completion of two (2) years of college-level coursework in a closely related field, and

+ Two (2) years of experience in passenger bus operations, including some supervisory or related experience.

+ Licensing and Certifications

+ Must have a valid Class A or B CDL without Air Brake restriction and with Passenger Endorsement, or a CDL Permit meeting those same requirements before hire.

+ Must obtain a Florida CDL Class B License with Passenger Endorsement and no Air Brake restriction within 90 days of hire (training and testing provided by LeeTran).

+ Must pass a Florida Department of Transportation medical exam and keep a current medical card.

+ This is a safety-sensitive position and requires drug and alcohol testing per DOT regulations (49 CFR Parts 40 and/or 655).

+ Must pass a fingerprint-based background check and a Consumer Report background check before hire.

Preferred Qualifications

+ Experience supervising transit operations or transportation personnel.

+ Familiarity with vehicle tracking and video monitoring systems.

+ Experience with transit dispatching or scheduling software.

Supplemental Information

+ LeeTran operates seven (7) days a week, including holidays.

+ Hours of operation are approximately 3:00 a.m. to 11:00 p.m., with extended hours during peak seasons.

+ Work schedules vary and may include weekends, evenings, and holidays.

+ This position is considered essential and may require work during emergencies or declared disasters.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES:

All County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. Some positions may be subject to a pre-employment drug screening. Certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans preference, receive preference and priority in employment and are encouraged to apply.

Lee County Board of County Commissioners offers a comprehensive, and affordable benefits package. Our Board works in the best interest of employees and strives to provide the most complete, high-quality benefits package available at the lowest possible cost to the employee. Our Board continues to remain steadfast in maintaining one of the lowest levels of employee costs in our area.

Lee County's benefits package is offered to both regular Full-time positions and Part-time positions that are regularly scheduled to work 60 hours or more bi-weekly. Medical benefits may be offered to On-Call, Temporary, Seasonal, and Intern employees who meet the Affordable Care Act eligibility criteria.

Lee County employees eligible to participate in the Florida Retirement System (FRS) are required to contribute 3% of each paycheck to FRS. If you have retired from the Florida Retirement Pension plan you will not be eligible for renewed membership in either of the FRS retirement plan options. Retirees of the Investment Plan are eligible for renewed membership in the Investment Plan only. FRS reemployment rules apply for both.

Below is a brief breakdown of what's included in the benefits package that is offered to our employees.

For a more detailed look into our benefits package, please click visit our webpage at www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/FULLTIME%20ACTIVE%20LCBOCC%202024%20Plan%20Year%20OE%20Guide%20FINAL%20AON%202023.09.12.pdf.

To view our employee paid premiums, please visit: https://www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/2024%20Active%20Employee%20Rates.pdf

Health Benefits:

• Medical Insurance

• Plans include, but are not limited to: routine, preventative, mental health, hospitalization, and prescription drug benefits.

• Vision, Fitness, Weight Management, Natural Products and Services, and Hearing discount programs available.

• Dental Insurance

• Vision Insurance

• Flexible Spending Accounts

• Medical Reimbursement Account

• Dependent Care Reimbursement Account

• Pharmacy, including Mail-Order Pharmacy

• Informed Health Lines (Nurse Hotline)

• Basic Life Insurance (1x or 2x Annual Salary at no cost to employee)

• Optional Life Insurance

• Long-Term Disability (60% of pre-disability salary at no cost to employee)

• Short-Term Disability

• Sick Leave Pool

• Flu vaccinations

• Wellness Programs

Financial Benefits:

• Florida Retirement System (FRS)

• Two Retirement Plan Options:

1) FRS Pension Plan (Defined Benefit)

2) FRS Investment Plan (Defined Contribution)

• Deferred Compensation (457) Plans

• Financial Savings/Management Programs

• Eligible for membership with Suncoast Credit Union

• Employee Leave Benefits

• Holiday Pay - 11 Paid Holidays Annually

• Paid Sick Leave

• Paid Vacation Leave

• Bereavement & Civic Duty Leave

• Family and Medical Leave

• Military Family & Medical Leave

• Educational Leave

Employee Assistance Program

Services available to employees that offers guidance, support, resources and information for personal and work-life issues. Confidential and provided at no charge to employees and their dependents.

United Way 2-1-1 (Lee County Employee Resource Program)

Lee County BOCC has partnered with United Way 211 to provide an Employee Resource Program which assists BoCC employees who may be experiencing distress due to economic hardship, health or other factors.

Educational Assistance

Reimbursement for coursework taken at an accredited college or university that is designed to enhance the knowledge, skills and abilities relating to the official duties that the employees perform.

01

Do you have at least two (2) years of experience working in passenger bus operations?

+ Yes

+ No

02

Do you currently have one of the following:

+ A valid Class B Commercial Driver’s License (CDL) with Passenger Endorsement and no Air Brake restriction OR

+ A valid Class A or B CDL Permit with Passenger Endorsement and no Air Brake restriction?

If hired, you must get a Florida Class B CDL with Passenger Endorsement and no Air Brake restriction within 90 days of your hire date. (LeeTran provides training and testing for this requirement.)

+ Yes

+ No

03

LeeTran runs seven (7) days a week, including some holidays. Regular service hours are from 3:00 a.m. to 11:00 p.m., with longer hours during busy seasons. Work schedules can change and may include days, nights, weekends, and holidays. This is an essential position, and you may be required to work during emergencies or disasters. Are you able to work this type of schedule?

+ Yes

+ No

Required Question

Employer

Lee County Government

Address

Phone

(239) 533-2245

Website

https://www.governmentjobs.com/careers/leecounty

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