• Level 2 Technician

    CompuCom (Rio Rancho, NM)


    At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) **,** you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

     

    Our client is currently seeking a qualified **Level 2 Technician** to join their team **onsite** in Rio Rancho, NM and provide end-user support.

    Duties and Responsibilities** **:

    + Picking up surplus equipment from users

    + Preparing old equipment for re-dispositioning and e-waste handling

    + Processing assets returned from clients leaving the company; cleaning and testing used systems for redeployment

    + Ensuring all client inventory assets are stored and distributed in a clean and professional manner

    + Sending emails to clients for asset collection

    + Pulling new orders that come in on Service manager (ticketing system)

    + Scrapping e-waste

    + Testing and cleaning laptops

    + Taking out trash / metal bins

    + Managing inventory counts and updating the peripheral tool daily

    + Load balancing equipment to different Client and non-Client sites

    + Preparing systems laptops for repair

    + Opportunities to train to move into a more technical role

    Skills and Qualifications** **:

    + Minimum 1+ years of technical experience desired

    + Must be able to lift up to 35 lbs. solo

    + Must have valid DL to drive company van

    + Steel toed shoes are required for safety areas

    + May be required to walk / sit / stand / crawl / kneel for extended periods

    + Must have excellent customer service skills and excellent written / verbal communication skills

    + Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily)

    + Technical certifications a plus

    **Wage Range** :

     

    The rate for this position is between **$17.00 - $20.00 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

    Benefits** **:

    The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

     

    The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

     

    W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

     

    CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit **www.compucom.com** .

     

    CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.