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Bureau Manager - Cemeteries

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Bureau Manager - Cemeteries

Salary

$78,434.08 - $131,094.95 Annually

Location

Norfolk, VA

Job Type

Unclassified

Job Number

13600

Department

Parks & Recreation

Opening Date

10/30/2025

Closing Date

11/9/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

The City of Norfolk’s Department of Parks & Recreations offers a variety of opportunities to keep residents active and engaged. Parks & Recreation is proud to announce it has been awarded national accreditation by the Commission for Accreditation of Parks & Recreation Agencies. This ensures we will continue to provide quality recreational services that enrich the lives of Norfolk citizens.

The Bureau Manager serves as a part of Parks & Recreation senior management team. This critical position oversees the management, operation, and maintenance of all City cemeteries. This position provides leadership, planning and supervision to ensure efficient cemetery operations, excellent customer service, regulatory compliance, and the preservation of cemetery grounds and records. The Bureau Manager for Cemeteries is responsible for strategic planning, budgeting, personnel management, and coordinating with other City departments, funeral homes and the public.

Department Hiring Salary Range: $78,434 - $131,094

Essential Functions

Essential functions include but are not limited to:

+ Direct, plans, and supervise all operational and administrative activities for the Bureau of Cemeteries.

+ Develops and administer bureau policies, procedures, and safety standards in compliance with City, State, and federal regulations.

+ Proficiency in cemetery management and mapping software.

+ Ability to develop and manage budgets, contracts, and capital improvement projects.

+ Provides direct supervision over the assigned Bureau.

+ Develops policies and procedures to ensure the Bureau’s programs reflect the best use of allocated funds.

+ Plans, develops and evaluates program objectives, service levels, revenue generations and resource utilization.

+ Assists with the coordinating work and developing plans and strategies by attending meetings with various personnel, contractors and associations.

+ Directs the preparation and implementation of goals and objectives of the bureau.

+ Performs important and difficult public liaison work in explaining and interpreting bureau programs.

+ Ensure compliance with occupational safety standards and city policies.

Education/Experience

Undergraduate degree from an accredited college or university in Recreation and Leisure Services, park management, Public Administration or a related field. MPA preferred

Four years of increasingly responsible supervisory and administrative experience in park management and maintenance, recreation and human services, public or business administration, professional planning or code enforcement work or a closely related field.

Valid driver’s license.

Professional certification and licensure preferred.

Additional Information & Requirements

Work Location: Elmwood Cemetery, 238 East Princess Anne Road, Norfolk, VA 23510

Work Hours: Monday to Friday 8:30am-5:00pm (including some weekends and holidays)

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

03

Do you possess a bachelor’s degree or higher in Public Administration, Recreation and Leisure Services or related fields?

+ Yes

+ No

04

How many years of experience do you possess in managing operations in cemetery, parks or ground maintenance settings?

+ I have no prior experience

+ 1-2 years experience

+ 2-4 years experience

+ 4+ years experience

05

Briefly describe your experience managing operations in cemetery, parks or ground maintenance settings.

06

Describe your experience in budget preparation and fiscal management.

07

Describe your level of experience with cemetery recording system or GSI.

08

Describe a time you improved efficiency, service quality or safety within maintenance or operational team. What was the outcome?

09

How many years of experience do you possess supervising subordinates and working in a team environment?

+ 0-1 year

+ 2-3 years

+ 4 or more years

+ I have no prior experience

10

Please describe your supervisory experience and be sure to include the number of years and employees supervised.

11

Do you possess any certifications related to cemetery management?

+ Yes

+ No

12

Please list any certifications related to cemetery management you have. If none, type N/A.

13

Do you have a valid driver's license?

+ Yes

+ No

14

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

15

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

16

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

Required Question

Employer

City of Norfolk

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