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Overview

Are you interested in playing a key role in the success of small businesses all over the world? People who work for themselves fuel our global economy. In the US, small businesses employ 60% of the workforce and create 80% of new jobs; Internationally the stats are even more skewed. But the odds are stacked against them. One in every two businesses fails in the first five years, two of three before they can turn ten. One of the most severe challenges a small business faces is managing their cash flow: balancing inflows and outflows, late customer payments, funding growth, and making payroll, all while hoping there is enough left over for profit or a rainy day. QuickBooks is on a mission to change the game by providing access to services that improve business’s prospects and increase their survival rate. We are seeking an experienced Principal Product Manager to lead our core Invoicing and Quote-to-Cash strategy. This pivotal person will play a critical role in shaping how millions of small businesses get work and get paid for it. This role requires a seasoned product leader with a strong ability to drive cross-functional and senior stakeholder alignment, exceptional ability to identify and execute high impact opportunities, with strong customer obsession and product sense, and an ability to use data-backed decisioning to drive results

Responsibilities

+ Set the vision, strategy and product roadmap for invoicing, including building core quote-to-cash capabilities, unlocking net new feature capabilities, closing the product market fit gap, and delivering delightful UX experiences to solve the broad needs of our diverse customer base.

+ Own the key success metrics of increasing the number of invoices created and sent on our platform and growing TPV (total payments volume), as well as maniacally focus on customer engagement and satisfaction.

+ Define and deliver a compelling roadmap via customer persona sequencing, customer problem narrowing, competitive positioning, prioritized solutioning, roadmap planning, metrics setting, and impact articulation.

+ Influence cross-functional teams through clarity of strategy, crisp execution, and measurable outcomes.

+ Drive rigorous prioritization and investment decisions necessary to deliver your team’s vision and roadmaps

+ Utilize data analytics and customer feedback to identify pain points, opportunities, and areas for improvement in the SMB Accounts Receivable experience.

+ Nail the execution. Build the best possible solution that balances quality and velocity, pressure test designs, think through edge cases, look for ways to validate the experience is customer backed, fights obstacles in the way of velocity, and manage up effectively and concisely.

+ Build strong relationships and collaborate with engineering, experience design, analytics, marketing, sales, and customer experience teams to maximize outside the box thinking, and velocity

Qualifications

+ Educational Background: Bachelor’s degree in Business, Computer Science, Engineering, or a related field. An MBA or advanced degree is a plus.

+ Experience: A minimum of 12 years of product management experience; with a proven track record of success in developing and launching B2B/B2C SaaS products, particularly focused on end-to-end workflow and funnel optimization. Previous invoicing and payments experience a plus.

+ Impact Delivery: Proven track record of leading complex product initiatives that result in significant business growth.

+ Leadership Skills: Demonstrated ability to lead and inspire cross-functional teams.

+ Strategic Thinking: Strong strategic planning skills with the ability to translate market insights into actionable product strategies.

+ Customer Obsession: Deep understanding of small to medium sized businesses and how they operate. The ability to wear the customer’s hat at all times and be a customer advocate first.

+ Executive Presence and Influence: The ability to work closely with Senior and C-level executives to develop product strategy and gain alignment.

+ Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex ideas to both technical and non-technical audiences.

+ Growth Mindset: willing to accept feedback and seek ways to get better every day. Embrace a learning mindset that allows you to take risks and redefine failure as learning.

+ Quality Champion: Inspiring leader with a strategic mindset, is comfortable with ambiguity, and who holds a high bar for quality and consistency standards.

+ Analytical Aptitude: Proficiency in data analysis and the ability to make data-driven decisions. Familiarity with analytics tools and methodologies.

+ Technical Proficiency: Ability to engage effectively with engineering teams on technical topics. Understanding of payments, invoicing, and related technologies a plus

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits (https://www.intuit.com/careers/benefits/full-time-employees/) ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.