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Overview

At Intuit, we champion the power of small businesses and self-employed individuals, recognizing their vital role in driving the global economy. Small businesses in the US form the backbone of employment, accounting for 60% of the workforce and creating 80% of new jobs. However, navigating the challenging early years poses significant risks, with a high failure rate within the first decade. One of two fails in the first five years, two of three before they can turn ten. Also, small and mid-market businesses now more than ever use multiple tools to get their jobs done. This presents new challenges - multiple versions of truth, siloed experiences and workarounds that become broken workflows.

Global Business Solutions Group (GBSG) is on its way to be the connected End to End platform that small and medium-sized businesses rely on every day to run and grow their businesses dramatically improving the chances of their success. We are seeking a highly experienced and strategic Principal Product Manager to lead the vision, strategy, and execution for the QuickBooks Online App Marketplace and Integration experiences. In this role, you will be responsible for driving the evolution of our App Marketplace and the 3rd party integrations to become the ecosystem for small business applications, fostering both deeply embedded experiences and seamless link-out integrations that will amplify the speed to benefit and accelerate efficiency for our customers when they use QuickBooks and other software solutions. You will work closely with 3rd party partners,cross-functional team of product managers, designers, engineers, data scientists, marketers, customer care, analysts and researchers to deliver best-in-class product experiences to deliver a unified and intuitive customer experience that accelerates customer success and QBO adoption.

Responsibilities

+ **Strategic Vision & Roadmap:** **Define and evangelize the long-term vision and strategy for the QBO App Marketplace and AI Powered Integration experiences, aligning with Intuit's overall mission and QBO's product roadmap. Develop and maintain a comprehensive product roadmap, prioritizing initiatives based on customer needs, business value, and strategic alignment.**

+ **Ecosystem Growth & Partnership:** **Identify and prioritize third-party partner opportunities that address critical customer "Jobs to Be Done". Work with 3rd party partners and internal X-functional teams to define integration patterns and ensure mutual go-to-market commitment and monetization alignment.**

+ **Customer-Centric Design:** **Drive the creation of seamless and delightful customer experiences for app discovery, connection, and management within QBO. Ensure all integrated solutions uphold QBO's standards for user experience, performance, and security, maintaining platform consistency and scalability.**

+ **Marketplace Optimization:** **Optimize the App Marketplace for discovery, engagement, and conversion. Implement personalization strategies to recommend relevant apps to customers based on their personas, verticals, and existing tech stacks.**

+ **Monetization Strategy:** **Develop and execute monetization strategies for third-party integrations, including pricing models (e.g., fixed fees, tiered pricing), in alignment with leadership guidance and market dynamics. Analyze revenue potential and optimize for long-term sustainable growth.**

+ **Cross-functional Leadership:** **Collaborate with cross-functional teams, including engineering, design, data science, marketing, legal, and business development, to deliver high-quality integrations and marketplace features.**

+ **Performance & Analytics:** **Define key performance indicators (KPIs) for the App Marketplace and integrations. Monitor, analyze, and report on product performance, using data-driven insights to inform product decisions and identify areas for improvement.**

+ **Market & Competitive Analysis:** **Stay abreast of industry trends, competitive offerings, and emerging technologies in the app marketplace and integration space to identify new opportunities and threats.**

Qualifications

+ 8+ years of product management experience, with a significant portion focused on platforms, ecosystems, app marketplaces, and third-party integrations.

+ Demonstrated experience in defining and executing product strategy, roadmaps, and successful product launches.

+ Deep understanding of small business customer needs and "Jobs to Be Done" principles.

+ Use Data and Artificial Intelligence (AI) to accelerate customer and business outcomes.

+ Proven ability to work effectively with external partners, managing relationships and driving joint product initiatives.

+ Strong analytical skills, with the ability to use data to inform product decisions and measure impact.

+ Excellent communication, presentation, and interpersonal skills, with the ability to influence and inspire stakeholders at all levels.

+ Experience in matrixed organizations; ability to drive results through collaboration and influence

+ Experience with Agile development methodologies.

+ Undergraduate (Bachelor's) degree in Computer Science, Engineering, Business, or a related field; MBA or advanced degree preferred.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits (https://www.intuit.com/careers/benefits/full-time-employees/) ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.