• Front Desk Coordinator

    AdventHealth (Altamonte Springs, FL)


    All the benefits and perks you need for you and your family:

    - Benefits from Day One

     

    - Paid Time Off from Day One

     

    - Career Development

     

    - Whole Person Wellbeing Resources

     

    - Mental Health Resources and Support

    Our promise to you:

    Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

     

    **Schedule:** Full Time

    **Shift** : Monday Friday

    **Location:** 900 Hope Way Altamonte Springs, FL 32714

    The role you'll contribute:

    Responsible for creating a safe, secure, and pleasant experience for Corporate Services employees, vendors, and guests. This position facilitates the flow of business by providing exemplary service through knowledge, awareness, voice communications, and personal interactions. Additionally, this role offers a warm welcome to community leaders, board members, and executives, requiring the highest level of tact and professionalism. In addition, this position performs administrative support and handles special projects. Additionally, this role is fully knowledgeable of all Campus Administration policies and safety procedures. This position contributes to the overall effectiveness of the Corporate Services department through diligent and precise work.

    The value you'll bring to the team:

    + Monitors surroundings and responds appropriately to situations involving security, deliveries, protestors, or visitors.

    + Follows all safety and security procedures and maintains awareness of emergency protocols.

    + Manages inventory of security badges, tracks unreturned badges, and updates the security badge log.

    + Ensures team members properly utilize the Visitor Management system and assigns access badges per protocol.

    + Maintains organization and labeling of keys for Campus Administration and monitors building security cameras.

    + Operates access badge and security camera programs efficiently and records incident details during security events.

    + Understands and applies procedures for panic and lockdown alarms.

    + Handles campus-related responsibilities and projects with accuracy and timely communication.

    + Receives and escalates campus-related calls and issues and manages front desk operations across corporate locations.

    + Communicates weather alerts, security incidents, and emergency updates immediately.

    + Updates internal systems including Connect Site, Cisco Attendant Console, phone lists, and distribution lists.

    + Serves as concierge for staff and visitors, providing assistance and directing vendors professionally.

    + Communicates facilities needs through the Facilities Workorder system and supports corporate staff inquiries.

    + Answers phones and door call boxes promptly, operates automated attendant programs, and directs calls appropriately.

    + Performs other duties as assigned.

    Qualifications

    The expertise and experience you'll need to succeed** **:

    EDUCATION AND EXPERIENCE REQUIRED:

    + High School Graduate or Equivalent

    + 2 years as a receptionist /administrative support, or security/law enforcement experience.

    EDUCATION AND EXPERIENCE PREFERRED:

    + Associates Degree

     

    This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

     

    **Category:** Administrative

    **Organization:** AdventHealth Corporate

    **Schedule:** Full-time

    **Shift:** 1 - Day

    **Req ID:** 25043194

     

    We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.