• Sr. Amenities Coordinator

    Cushman & Wakefield (San Mateo, CA)


    Job Title

     

    Sr. Amenities Coordinator

    Job Description Summary

    The Amenities Coordinator plays a key role in creating a positive, engaging, and seamless workplace experience for employees and visitors. This position supports the day-to-day execution of onsite programs and services, ensuring that all amenities—such as events, food services, transportation, fitness, and community programs—operate smoothly and align with the company’s culture and brand. The ideal candidate is highly organized, service-oriented, and thrives in a fast-paced environment where hospitality and operational excellence intersect.

    Job Description

    Key Responsibilities

    Amenities & Experience Management

    • Support the daily operations of workplace amenities such as café services, catering, fitness centers, shuttle programs, and vendor-managed services.

    • Serve as the primary point of contact for employee inquiries and service requests related to amenities and events.

    • Partner with vendors and internal teams to ensure consistent, high-quality service delivery and quick resolution of issues.

    • Assist with the coordination and setup of onsite events, meetings, and social activities that foster engagement and community.

    • Monitor amenity spaces and ensure they remain clean, functional, and visually appealing.

    Administrative & Vendor Support

    • Manage amenity-related work orders, service tickets, and communications in alignment with facilities processes.

    • Track and maintain inventory for supplies, event materials, and promotional items.

    • Support vendor management by coordinating service schedules, reviewing invoices, and tracking performance metrics.

    • Maintain amenity calendars, communications, and promotional content (digital displays, newsletters, etc.).

    Customer Experience & Communication

    • Greet employees, guests, and vendors with a professional and welcoming demeanor.

    • Promote awareness of available amenities and programs through regular communications and onsite engagement.

    • Collect and track feedback to identify opportunities for improving employee experience.

    Safety & Compliance

    • Support adherence to building and workplace safety standards during events and daily operations.

    • Partner with the Facilities and Security teams to ensure compliance with access control, visitor management, and emergency procedures.

    Qualifications

    • Education: Bachelor’s degree preferred (Hospitality, Communications, Business, or related field).

    • Experience: 2–4 years of experience in hospitality, workplace experience, corporate facilities, or event coordination.

    Skills & Attributes:

    o Exceptional customer service and interpersonal communication skills.

    o Strong organizational and multitasking abilities with a high attention to detail.

    o Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint) and experience with ticketing or workplace tools (e.g., ServiceNow, iOffice, Envoy, etc.).

    o Ability to work independently while collaborating with cross-functional teams.

    o Professional, polished, and adaptable in a corporate environment.

    Work Environment

    • Primarily onsite role in a corporate campus environment.

    • May occasionally require lifting/moving supplies or equipment (up to 25 lbs).

    • Some early morning, evening, or event-related hours may be required.

     

    Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

     

    The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

     

    The company will not pay less than minimum wage for this role.

     

    The compensation for the position is: $30.64 - $36.05

     

    Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

     

    In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at **1-888-365-5406** or email **[email protected]** . Please refer to the job title and job location when you contact us.

     

    INCO: “Cushman & Wakefield”