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Description

The Department of Homeland Security (DHS) has a continuing requirement for Homeland Enterprise Information Technology Services (HEITS) for the continued operations, maintenance and evolution of the Homeland Secure Data Network (HSDN) and the Classified Local Area Network (C-LAN). Supporting the HEITS management team, the selected individual will be responsible for providing monitoring of customer network data, applications, and operational architecture through a 24/7 Operating Center environment to ensure Service Level

Agreements are met, including:

+ Working with Telco providers, LECs, and customers in troubleshooting circuit and data issues

+ Answering queries by telephone and e-mail in support of customer hardware, software, network, and telecommunication systems and execution of network procedures

+ Provide operational support for all network components and conducts problem determinations, escalations and provides problem resolution.

Primary Responsibilities

+ Monitoring, installation, modification, testing and servicing of network equipment.

+ Assisting and training lower-level support employees

+ Resolving networking/customer related concerns and issues

+ Supporting engineers in troubleshooting network instability

+ Communicating to customers and Leidos leadership of any impact to operational continuity

+ Possessing a comprehensive understanding of network and device relationships

+ Ability to effectively balance priorities and customer needs during periods of outages or moments of degradation of services

Basic Qualifications

+ Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education with 3+ years of professional experience

+ 3+ years of experience working with networks and performing Network Administration/Troubleshooting

+ Must be familiar with Windows Systems administration tools and processes such as adding and removing user accounts and configuring / correcting profile issues

+ Knowledge in coordinating problem resolution and working across IT functional areas

+ Proven ability to manage multiple tasks/events simultaneously and deliver on time

+ Active TS/SCI government security clearance

Preferred Qualifications

+ DHS Experience

+ Networking Certification

+ Microsoft Certification

+ Security+ CCNA

At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”

If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.

Original Posting:

October 17, 2025

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $50,050.00 - $90,475.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com .

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits .

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission (https://reportfraud.ftc.gov/#/) .

Commitment to Non-Descrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

REQNUMBER: R-00168880

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.