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*Be the Best at Getting Better*. Join over 40,000 Hartford HealthCare colleagues who make a difference every day . *_What We Offer:_* * Career growth and movement opportunities within our network * On-going education and training * Robust Benefits Package * Special Interest Groups * MedBridge Subscription * Referral Bonus Program /(top leader number of employee referrals in the industry) / * Wellness Programs * Employee Discount Programs * Supportive culture * Awards & Recognition * Flexible Scheduling * Rewarding Compensation * 401K with company match * Clinical specialty opportunities *_About our EMS Network:_* American Ambulance Service, Inc, is a subsidiary of the Hartford HealthCare EMS Network, a comprehensive, multidisciplinary EMS system which includes licensed EMS agencies, hospital – based paramedic response resources, air-medical response resources, education and research, and hospital-based coordinators and medical directors. Our headquarters is located in Norwich, CT and we have additional offices in Griswold, Ledyard, and at Foxwoods Resort Casino. American Ambulance provides a full range of emergent and non-emergent medical transportation services by highly trained professionals to ensure safe, quick, and compassionate patient care. *_Your Impact:_* The Operations Manager is responsible for overall direction, planning, implementation, and maintenance of ambulance transport and paramedic intercept services to communities and facilities served by American Ambulance. The Ops Manager is accountable for the oversight of their assigned supervisors, EMTs and paramedics, dispatchers and schedulers. They will provide leadership coaching and development for the Operations Supervisors. They are responsible for developing policies and practices related to emergency medical and rescue operations, mentoring, training, public education, community relations and coordination, disaster management, communications and other organizational functions as identified by the Director of Operations. The Operations Manager is responsible for the development and implementation of the operations work schedule in cooperation with the Operations Supervisors. **_Minimum Qualifications_** * Completion of an accredited paramedic program OR an associates degree * Current State of Connecticut Paramedic license or EMT Certification * State of Connecticut certified EMS Instructor * Valid Driver’s License and an excellent driving record * 6 years of EMS experience * 3 years of supervisory experience With locations around the state, Hartford HealthCare offers opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. **Job:** **Other* **Organization:** **American Ambulance Service* **Title:** *Operations Manager - EMS* **Location:** *Connecticut-Norwich-One American Way Norwich (10565)* **Requisition ID:** *25163729*