• Training and Compliance Manager

    ARAMARK (Gaithersburg, MD)


    Job Description

    Are you someone who takes pride in making a meaningful difference in the lives of others? Join a team where your passion can shine through in work that truly matters.

     

    At Aramark SeniorLIFE+, we serve thousands of seniors living in assisted living, independent living, skilled nursing, and memory care communities. Everything we do helps make each day special for the residents we serve. From providing delicious dining experiences, to keeping spaces clean, safe, and welcoming, we create moments that bring joy, promote wellness, and support vibrant, fulfilling lives. With seniors at the heart of what we do, we are dedicated to nurturing lives and creating meaningful connections. Bring your purpose and passion to Aramark SeniorLIFE+ and be part of a team that makes every moment count.

     

    SeniorLIFE+ is actively seeking a Training and Compliance Manager! This position is responsible for training hourly staff at the facility to ensure all health and safety standards are met. The position will be responsible for servicing and/or maintaining a physical location or site to client specifications. The Training and Compliance Manager will lead the operations of facility accounts by ensuring areas of responsibility meet objectives and client expectations.

    Job Responsibilities

    This position will be heavily involved with and focused on training Food Service, EVS and on Resident/Patient Experience.

     

    Leadership

     

    - Overall ownership and accountability of operational management and financial performance of the unit(s)

     

    - Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved

     

    - Reward and recognize employees

     

    - Identify and engage top talent and develop team members to their fullest potential within the organization

     

    - Plan and lead team management meetings

     

    - Ensure safety and sanitation standards in all operations

     

    Client Relationship

     

    - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship

     

    - Identify client needs and communicate operational progress

     

    - Deliver and model WEST as the foundation for delivering excellent customer service

     

    - Facilitate and support new business and retention activities.

     

    - Develop program (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications

     

    Financial Performance

     

    - Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory

     

    - Ensure the completion and maintenance of financial statements relative to the department

     

    - Oversight and responsibility to deliver client and company financial targets

     

    - Adopt all Aramark SeniorLIFE+ processes and systems, eliminate custom/manual reports

     

    - Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

     

    Productivity

     

    - Implement and maintain GM agenda for both labor and total quality management requirements

    - Create value through efficient operations, appropriate cost controls, and profit management

    - Ensure consistent application of Aramark SeniorLIFE+?s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards

    Qualifications

    Requires at least 3 years of experience in healthcare services

     

    Requires up to 2 years of experience in a management or supervisory role preferred

     

    Requires a bachelor's degree or equivalent experience

     

    Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, residents/patients, and consumers

    Education

    About Aramark

     

    At Aramark SeniorLIFE+ we believe in investing in our employees and creating an environment where they thrive professionally and personally.

     

    Our Mission

     

    Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

     

    At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

     

    About Aramark

     

    The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .