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About Us:

Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks.

Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.

Job Summary:

As General Manager you will manage the day-to-day leadership and direction of the hotel, maximizing on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area.

A little bit about your day:

Reporting to the Vice President of Operations, every day is different, but your key responsibilities will include:

People

+ Develop programs and initiatives to increase team engagement that are aligned with the hotel’s service philosophy.

+ Develop, implement, and monitor team member succession planning to ensure future bench strength.

+ Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.

+ Oversee P&C related actions in accordance with company rules and policies.

Guest Experience

+ Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.

+ Drive improvement in guest satisfaction goals.

+ Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.

+ Speak to guests – ask for their feedback and build relationships.

Financial

+ Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets.

+ Analyze financials to drive revenues, future profitability, and maximum return on investment.

+ Use distribution channels and technology platforms to drive revenue and maximize market share.

+ Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.

Responsible Business

+ Ensure a safe and secure environment for guests, colleagues, and hotel assets.

+ Act as public relations representative to raise awareness of hotel and brand in local community.

+ Drive team member involvement in community organizations, activities, and businesses.

+ Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint.

+ Perform other duties as assigned. May also serve as manager on duty.

What We need from you:

+ Bachelor's degree in hospitality management or related field.

+ 5+ years of experience in hotel management in a luxury or ultra-luxury setting.

+ Strong leadership and communication skills.

+ Excellent organizational and problem-solving skills.

+ Ability to work in a fast-paced, high-pressure environment.

+ Knowledge of local market and industry trends.

+ Strong financial management skills, including budgeting and forecasting.

+ Flexible schedule, able to work evenings, weekends and holidays.

+ Must be able to communicate effectively and professionally in English.

+ Must be willing to work in a high performing dynamic team

What you can expect from us:

The salary pay range for this role is **$340,000.00 to $390,000.00** . This range is only applicable for jobs to be performed at **Regent Santa Monica Beach** . This position is eligible for bonus pay.

We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.

Guests have made grand entrances through the doors of Regent® Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life’s most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

**Important information** :

+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

+ If you require reasonable accommodation during the application process, please click here .

+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.