• Director of Operations

    Securitas Security Services USA, Inc. (Dallas, TX)


    Director of Operations – Dallas, TX

    **Location:** Dallas, Texas (Remote with Regional Travel – up to 30%)

    **Compensation:** $85,000–$105,000 annually

    **Car Allowance:** $800/month

    **Benefits:** Comprehensive Health Coverage, 401(k) with Match, Paid Time Off, and Career Advancement Opportunities

     

    Lead with Vision. Deliver with Impact.

     

    At Securitas, our strength lies in operational excellence and leadership that drives performance. We’re seeking a dynamic Director of Operations to oversee a regional portfolio, providing strategic guidance to 13 District Managers and operational oversight of 4 brick-and-mortar locations.

     

    This role is designed for an experienced leader who thrives on building high-performing teams, ensuring operational consistency, and maintaining strong client partnerships in a fast-paced environment.

     

    About the Role

     

    As the Director of Operations, you will serve as the strategic and operational leader for a large, multi-site region. You’ll ensure service excellence, drive key performance outcomes, and align regional operations with organizational goals.

     

    You’ll be a trusted partner to both clients and internal stakeholders — ensuring that each location operates with precision, consistency, and accountability.

    Key Responsibilities

    Leadership & Oversight

    + Provide direct leadership, coaching, and operational direction to 13 District Managers.

    + Oversee daily performance and operational execution across 4 brick-and-mortar locations.

    + Ensure teams deliver on company standards, compliance, and client expectations.

    + Create a strong culture of accountability, engagement, and continuous improvement.

    Client & Relationship Management

    + Serve as the senior regional liaison for client relationships, ensuring satisfaction, retention, and partnership growth.

    + Lead or support key client meetings, business reviews, and strategic planning sessions.

    + Proactively identify and address client needs, delivering tailored solutions that add measurable value.

    Operational & Financial Performance

    + Manage budgets, financial performance, and cost-control initiatives within assigned regions.

    + Monitor operational KPIs, conduct performance reviews, and implement corrective actions where necessary.

    + Partner with HR, Finance, and senior leadership to optimize staffing, scheduling, and profitability.

    Strategic Leadership & Continuous Improvement

    + Translate company objectives into actionable regional plans that enhance efficiency and quality.

    + Identify trends, risks, and improvement opportunities across the portfolio.

    + Champion new initiatives and technologies that advance the organization’s operational capabilities.

    What You Bring

    + Bachelor’s degree or equivalent combination of education and experience.

    + 5+ years of progressive operational leadership experience, preferably in a multi-site or service-based environment.

    + Proven success managing teams of managers and influencing performance across large geographic areas.

    + Strong financial acumen and ability to analyze and act on key performance metrics.

    + Excellent communication, relationship management, and strategic thinking skills.

    + Ability to travel up to 30% for site visits, leadership meetings, and client engagements.

    + Experience in security, logistics, or facility management industries preferred.

    Compensation & Benefits

    + Salary Range: $85,000–$105,000 annually

    + Car Allowance: $800/month

    + Benefits: Health, Dental, and Vision Insurance; 401(k) with Match; Paid Time Off

    + Growth: Professional development and advancement opportunities within Securitas’ nationwide network

    Why Join Us

    + Competitive salary and comprehensive benefits.

    + Opportunities for growth within a global organization.

    + Collaborative, inclusive culture that values initiative and innovation.

    + Meaningful work that contributes directly to the safety and success of our clients.

    •Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

    \#AF-SSTA

    _Director of Operations / Securitas Security/ Longview, Texas / TXDPS License #B01835_

     

    Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

    Benefits include:

    + Retirement plan

    + Employer-provided medical and dental coverage

    + Company-paid life insurance

    + Voluntary life and disability insurance

    + Employee assistance plan

    + Securitas Saves discount program

    + Paid holidays

    + Paid time away from work

     

    Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

     

    Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.