• Security Operation Manager - Night Shift

    Securitas Security Services USA, Inc. (Austin, TX)


    Security Operations Manager (Night Shift)

    **Location:** Austin, TX

    **Shift:** Sunday–Tuesday, 6:00 PM – 6:00 AM; Wednesday, 6:00 PM – 12:00 AM

    **Salary:** $62,400 annually

    Position Overview

    Securitas is seeking a **Security Operations Manager** to oversee nightly security operations across **three client buildings** with approximately **30 officers** . This leader will ensure the highest level of safety, service delivery, and professionalism while driving team engagement and performance.

     

    The ideal candidate is **detail-oriented, driven, and effective at report writing and communication** . They take initiative, demonstrate strong coaching and mentoring abilities, and foster a respectful, professional team culture.

    Key Responsibilities

    + Manage night shift guarding operations across multiple client sites, supervising officers and field supervisors to ensure consistent, high-quality service delivery.

    + Conduct post inspections, verify adherence to post orders, and document findings in detailed, accurate reports.

    + Provide coaching, mentoring, and performance feedback to officers; promote engagement and career development.

    + Maintain strong working relationships with clients, ensuring satisfaction through communication, responsiveness, and proactive issue resolution.

    + Ensure compliance with company policies, safety standards, and legal requirements.

    + Coordinate scheduling, staffing, and shift coverage to ensure operational effectiveness and cost control.

    + Review and approve payroll records, incident reports, and other operational documentation.

    + Participate in onboarding and ongoing training for security personnel.

    + Respond to emergencies and incidents, providing guidance and leadership to ensure appropriate resolution.

    + Support line management in resolving operational or employee issues as needed.

    Qualifications

    + **Education:** Associate degree preferred; equivalent experience may substitute (1 year of experience = 1 year of education).

    + **Experience:** Minimum of **2 years in a supervisory or management role** in security, law enforcement, or a related field.

    + Strong leadership, communication, and organizational skills.

    + Proven ability to write clear, professional reports and handle documentation accurately.

    + Ability to coach, mentor, and engage with officers respectfully and effectively.

    + Customer service-oriented mindset with a commitment to excellence.

    + Must be 18 years or older, with a **high school diploma or GED** .

    + Must be able to pass a **background check and drug screening** .

    + Reliable transportation and communication required.

    + Proficient in basic computer skills (email, reporting software, scheduling systems).

    + Ability to speak, read, and write English fluently.

    What We Offer

    + Competitive salary and weekly pay

    + Medical, Dental, Vision, Life, AD&D, and Disability Insurance

    + 401(k) options

    + Paid Time Off and Sick Leave

    + Paid Family Leave (in accordance with state laws)

    + Free uniforms and paid training

    + Employee discounts on childcare, electronics, travel, and more

    + Employee Assistance Program

    + Career growth opportunities within Securitas’ nationwide operations

    Working Conditions

    + Must maintain professionalism and composure in high-pressure or emergency situations.

    + Regular driving required between assigned client locations.

    + Occasional lifting up to 25 lbs and long periods of standing or walking.

    + Must be available for on-call responses outside normal shift hours as needed.

    Why Join Us

    + Competitive salary and comprehensive benefits.

    + Opportunities for growth within a global organization.

    + Collaborative, inclusive culture that values initiative and innovation.

    + Meaningful work that contributes directly to the safety and success of our clients.

    •Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

    \#AF-SSTA

    _Security Operations Manager / Securitas Security/ Austin Texas / TXDPS License_ \#B03944

     

    Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

    Benefits include:

    + Retirement plan

    + Employer-provided medical and dental coverage

    + Company-paid life insurance

    + Voluntary life and disability insurance

    + Employee assistance plan

    + Securitas Saves discount program

    + Paid holidays

    + Paid time away from work

     

    Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

     

    Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.