• Customer Service Lead

    Performance Food Group (Portland, OR)


    130836BR

    Job Title:

    Customer Service Lead

    Location:

    Vistar-Northwest (1007)

    Job Description:

    Responsible for overseeing customer service team assisting customers with order entries and inquiries regarding the company. In

     

    addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them

     

    as best possible. Solves customer problems of a complex nature and deal with a variety of variables in situations where

     

    standardization may not exist. Trains new customer service representatives. Communicates and interacts with customers, vendors

     

    and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member

     

    within the department and organization, as required, and perform any duty assigned to best serve the company.

    Req Number:

    130836BR

    Address Line 1:

    18201 NE Portal Way, Suite 106

    Job Location:

    Portland, Oregon

    Shift:

    1st Shift

    Full Time / Part Time:

    Full Time

    EEO Statement:

    Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy (http://pfgc.com/Policy) ; (2) the "EEO is the Law" poster (http://pfgc.com/Poster) and supplement (http://pfgc.com/Supplement) ; and (3) the Pay Transparency Policy Statement (http://pfgc.com/PayTransparency) .

    Required Qualifications:

    High School Diploma or GED

    Division:

    VISTAR

    Job Category:

    Operations

    Preferred Qualifications:

    1-2 years lead/supervisory experience

     

    2-4 years customer service/call center experience

    State:

    Oregon

    Company Description:

    Vistar customers are everywhere people work, play, and shop. Vistar is America’s leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. The company has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what’s right, and giving back to the communities they serve.

    Benefits:

    Click Here for Benefits Information (https://pfgc.com/Careers.aspx#benefits)