• Teams Phone Administrator

    ManpowerGroup (New York, NY)


    Our client, a leading organization in the telecommunications and technology sector, is seeking a dedicated and skilled Teams Phone Administrator to join their dynamic team. As a Teams Phone Administrator, you will be an integral part of the IT Operations team supporting global telephony systems. The ideal candidate will demonstrate excellent problem-solving skills, strong communication abilities, and a proactive approach to collaboration, ensuring seamless telephony operations across multiple locations.

     

    **Job Title:** Teams Phone Administrator

    **Location:** New York, New York

    **Pay Range:** $70/hour, w2

     

    What's the Job?

     

    + Manage the deployment and tracking of Teams and Zoom phones for over 1,000 stores across North America and the UK.

    + Configure call routing, auto attendants, call queues, and greetings to optimize telephony services.

    + Coordinate phone provisioning, shipping, and onsite deployment to ensure successful store launches.

    + Support IVR greeting updates for holidays, shortened hours, or closures, maintaining excellent customer experience.

    + Monitor and troubleshoot Teams & Zoom phone issues, escalating as necessary to internal teams or vendors.

     

    What's Needed?

     

    + Proven hands-on experience with Teams and Zoom phone administration and deployment.

    + Strong troubleshooting skills and familiarity with telephony systems, porting, and DID management.

    + Experience supporting large-scale, multi-site deployments across diverse locations.

    + Excellent communication and collaboration skills to work effectively with technical and operational teams.

    + Ability to work flexible hours to support global locations and project timelines.

     

    What's in it for me?

     

    + Opportunity to work on impactful projects supporting a global network of stores and locations.

    + Engagement with innovative telephony solutions and migration initiatives.

    + Collaborative work environment fostering professional growth and development.

    + Supportive team culture emphasizing diversity, inclusion, and continuous improvement.

    + Competitive pay aligned with market standards and project scope.

    Upon completion of waiting period consultants are eligible for:

    + Medical and Prescription Drug Plans

    + Dental Plan

    + Vision Plan

    + Health Savings Account

    + Health Flexible Spending Account

    + Dependent Care Flexible Spending Account

    + Supplemental Life Insurance

    + Short Term and Long Term Disability Insurance

    + Business Travel Insurance

    + 401(k), Plus Match

    + Weekly Pay

     

    If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

     

    About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

     

    _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

     

    ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.