"Alerted.org

Our client, a government agency in Sacramento, California, is seeking a dedicated and skilled **Information Technology Systems Support Specialist** to join their team. As an integral part of the IT department supporting various operational teams, you will have the opportunity to make a meaningful impact by providing essential technical support and ensuring the smooth functioning of critical systems. The ideal candidate will demonstrate problem-solving skills, adaptability, and a proactive attitude, aligning seamlessly with the organization’s mission to serve the community effectively.

**Job Title:** Information Technology Systems Support Specialist

**Location:** Sacramento, California

**Pay Range:** up to $35

What's the Job?

+ Perform onsite support and maintenance for enterprise systems including SAP, Adobe, Microsoft 365, Office 365, VPN, HTML, and CSS.

+ Support and troubleshoot client/server systems such as MBASE and Ariel Pension Administration Systems (PAS).

+ Maintain and support network systems, both Wi-Fi and wired, ensuring reliable connectivity across the organization.

+ Assist with desktop computer systems, including software installation, updates, and troubleshooting for applications like Outlook, Adobe Acrobat, DocuSign, Skype, Zoom, and Teams.

+ Provide user training, operational assistance, and support for various applications and hardware, ensuring users are equipped to perform their duties efficiently.

What's Needed?

+ Proficiency with SAP, Adobe, Microsoft 365, Office 365, VPN, HTML, and CSS.

+ Experience with Kofax, Ariel scanning, and related document management tools.

+ Strong troubleshooting skills for hardware, software, network, and application issues.

+ Ability to train users and create technical documentation and reports.

+ Excellent communication skills and a customer-focused approach to support.

What's in it for me?

+ Opportunity to work in a dynamic environment supporting vital public services.

+ Engagement with a diverse team committed to community impact.

+ Hands-on experience with a broad range of IT systems and technologies.

+ Potential for professional growth and development within the organization.

+ Competitive pay rate aligned with your skills and experience.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.