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Associate Retirement And Benefits Officer

Recruitment # 251023-4731AR-001

Location Hartford, CT

Date Opened 10/31/2025 12:00:00 AM

Salary $90,309 - $116,146/year

Job Type Open to Agency Employees

Close Date 11/14/2025 11:59:00 PM

Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits)

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+ Introduction

The State of Connecticut (https://portal.ct.gov/) , Office of the State Comptroller (OSC) (https://www.osc.ct.gov/) is hiring an Associate Retirement and Benefits Officer (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=4731AR&R1=&R3=) in the Retirement Services Division. This role offers a detail-oriented professional with strong analytical skills and a passion for public service the chance to lead in administering complex retirement and benefit programs that directly support Connecticut’s workforce.

WHAT WE CAN OFFER YOU

+ Comprehensive health and dental insurance (https://portal.ct.gov/DAS/smART/General-Employee-Benefits) , providing you with peace of mind and access to quality healthcare.

+ Robust pension plan and supplemental retirement offerings to secure your financial future.

+ Generous paid time off, including vacation days, sick leave, personal days, and 13 holidays per calendar year.

+ We are an eligible Public Service Loan Forgiveness employer, which means you may be eligible to have qualifying student loans forgiven after 10 years of service.

+ A culture that recognizes the importance of work/life balance (https://www.jobapscloud.com/ct/sup/EVPSlideDeckFall2021.pdf) and offers alternate work schedules and telecommuting options.

+ Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut.

+ Connecticut is a strong community with a lot to offer in entertainment, food and shopping, recreation in our beautiful state parks and forests, diverse culture, and rich history. Learn more about all Connecticut has to offer. (https://www.ctvisit.com/)

POSITION HIGHLIGHTS

+ Full-Time, 40 hours per week

+ Monday through Friday

+ Location: 165 Capitol Avenue, Hartford, CT 06106

+ Hybrid (office/telework) may be available

THIS JOB IS FOR YOU IF

+ You enjoy analyzing complex retirement and benefit programs and ensuring compliance with statutes, contracts, and regulations.

+ You take pride in accuracy, attention to detail, and producing high-quality work that affects thousands of employees.

+ You have experience leading, mentoring, or training professional staff and enjoy guiding others to achieve excellence.

+ You are comfortable interpreting financial statements, benefit calculations, and large datasets to inform decisions.

+ You thrive in a collaborative environment, engaging with multiple stakeholders including HR, payroll, and external agencies.

+ You are passionate about public service and want to make a tangible impact on Connecticut’s workforce through your expertise.

DISCOVER THE OPPORTUNITY TO

+ Administers and oversees pension plans managed by the Office of the State Comptroller, including:

+ State Employees Retirement System (SERS);

+ Municipal Employees Retirement System (MERS);

+ Judges;

+ Family Support Magistrates and Compensation Commissioners Retirement System;

+ States Attorney Retirement System;

+ Public Defenders Retirement System;

+ Serve as a subject matter expert for retirement and benefit entitlements, explaining options and providing guidance to clients with clarity and professionalism;

+ Draft clear, accurate, and client-focused correspondence explaining benefits, plan options, and other retirement-related information;

+ Process and review transactions in Core-CT, ensuring accuracy and compliance with policies, regulations, and collective bargaining agreements;

+ Investigate and reconcile accounts, resolving discrepancies and ensuring accurate benefit payments and fund balances;

+ Lead and mentor staff, providing guidance, training, and quality assurance to ensure consistent and high-quality service.

ABOUT US

The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, and the public.

We are located in the State Office Building at 165 Capitol Avenue, Hartford, CT. This state-of-the-art building offers free garage parking, an on-site cafeteria, and ergonomic workspaces.

The Retirement Services division provides oversight and management of the state pension plans serving more than 40,000 state retirees, performing a comprehensive package of services including retirement counseling, processing retirement applications from state agencies, investigating and implementing mandated revisions to pension plans, and developing new products based on retirement conditions and trends.

Selection Plan

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library (https://portal.ct.gov/das/home/services-for-state-employees/statewide-human-resources/applicant-reference-library?language=en\_US) for additional support throughout the recruitment process.

BEFORE YOU APPLY

+ Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. To be considered for this job opening you must be a current State of CT employee of the Office of the State Comptroller for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.

+ Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.

+ Resume Policy: Per Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.

+ Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

+ Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing [email protected].

+ Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

+ Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY

+ Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

+ Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this Interview Preparation Guide to make the best impression!

+ Candidates who have been selected for employment with the Office of the State Comptroller are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks, subject to the provisions of Section 31-51i and conducted in accordance with Section 29-17a of the Connecticut General Statutes. Selection for employment is contingent upon satisfactory completion of the background investigation.

+ Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.

+ The immediate vacancy is listed above, but your application may be considered for future vacancies in this job class.

+ Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

CONNECT WITH US

+ Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions.

+ If you have any questions about this recruitment, please contact the agency’s human resources team at [email protected].

+ Follow the State of Connecticut on LinkedIn to stay updated on our career opportunities and news.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Teachers’ Retirement Board or Office of the State Comptroller this class is accountable for acting as a working lead and/or performing the most complex tasks in the administration of various retirement and benefit plans and programs.

EXAMPLES OF DUTIES

+ Distributes, prioritizes, oversees and reviews work of staff;

+ Provides staff training and assistance;

+ Conducts or assists in conducting performance evaluations;

+ Recommends policies and standards;

+ Performs the most complex duties and reviews in examination of employee and employer records and calculation of benefits;

+ Assists in development of retirement and benefit procedures, and document references;

+ Assists in development, definition, analysis and documentation of requirements and procedures for automated solutions to administrative needs;

+ Researches and assesses impact of proposed or enacted legislation, collective bargaining agreements and court documents pertaining to various retirement and benefit plans and programs;

+ Acts as a liaison with other operating units, governmental entities and outside officials regarding unit policies and procedures;

+ Prepares and analyzes complex financial statements and oversees maintenance of accounting and data base records;

+ Prepares retirement and benefit bulletins, statistical reports and other publications;

+ May testify or represent office at court, legislative or collective bargaining proceedings;

+ Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

+ Considerable knowledge of retirement and/or pension fund principles and practices with special reference to retirement and benefits administration;

+ Knowledge of

+ personnel and payroll practices and procedures;

+ examining and researching principles and practices;

+ Considerable

+ interpersonal skills;

+ oral and written communication skills;

+ Considerable ability to

+ prepare, analyze and evaluate employee benefit statements, other employee records and reports, and benefit claims and cost data;

+ interpret and apply statutes, contracts and regulations;

+ Ability to utilize computer software;

+ Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of experience in employee benefit and/or retirement administration.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been at the professional working level in the fields of accounts examining, human resources, payroll or related administrative functions.

NOTE: For state employees this experience is interpreted at the level of a Retirement and Benefits Officer, Accounts Examiner, Accountant, Payroll Officer 2, Retirement Research Counselor, Retirement Counselor, Payroll System Supervisor or Fiscal/Administrative Officer.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

+ College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.

+ A Master’s degree in business administration, accounting or a closely related field may be substituted for one (1) year of the General Experience.

PREFERRED QUALIFICATIONS

+ Experience coaching, training, and motivating professional staff.

+ Experience assessing retirement plan eligibility, election options, membership, and contribution rates, and communicating determinations to employees, retirees, or agency partners.

+ Experience resolving complex problems, demonstrating leadership, and delivering customer service in a fast-paced or changing work environment.

+ Experience exercising independent judgment and making data-driven decisions, clearly explaining the rationale for conclusions.

+ Experience interpreting statutes, regulations, and plan documents, including determining applicability in cases of ambiguity or complex scenarios.

+ Experience maintaining professionalism and composure under pressure, navigating difficult or sensitive interactions with clients or stakeholders.

+ Experience applying collective bargaining agreements or stipulated agreements to retirement and benefits administration, ensuring compliance and practical implementation.

+ Experience managing competing priorities and deadlines, demonstrating organizational and time management skills.

+ Experience using computer systems to collect, maintain, and analyze large datasets, and creating clear visual presentations to communicate findings to groups or stakeholders.

+ Experience identifying and implementing process improvements that streamline workflows, increase efficiency, or reduce errors, with demonstrable results.

Conclusion

INCOMPLETE APPLICATION PACKAGES AND THOSE RECEIVED AFTER THE CLOSING DATE INDICATED ABOVE WILL NOT BE CONSIDERED.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity / affirmative action employer and strongly encourages the applications of women, minorities, veterans, and persons with disabilities. If you are requesting special accommodations under the provisions of the Americans with Disabilities Act (ADA) please contact [email protected].

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online