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Description We are looking for a skilled Collections Specialist to join our team in Carlsbad, California. In this Contract-to-permanent position, you will play a vital role in managing the collections process to ensure timely payments and maintain strong client relationships. The ideal candidate will have expertise in both commercial and consumer collections, along with a solid understanding of billing and credit processes.

Responsibilities:

• Oversee the collection of outstanding payments from both commercial and consumer accounts.

• Communicate effectively with clients to resolve payment discrepancies and ensure timely payments.

• Analyze account histories to identify and address overdue balances.

• Collaborate with internal teams to streamline billing and collections processes.

• Maintain accurate records of all collection activities in compliance with company policies.

• Utilize NetSuite to manage and track collection efforts.

• Implement strategies to minimize delinquent accounts and improve payment rates.

• Provide detailed reports on collection metrics to management.

• Address customer inquiries related to billing and payments promptly and professionally.

• Develop and maintain positive relationships with clients to support long-term business partnerships. Requirements • Proven experience in commercial and consumer collections.

• Strong knowledge of credit and billing processes.

• Proficiency in using NetSuite for financial tracking and collections.

• Excellent communication and negotiation skills.

• Ability to analyze financial data and identify payment patterns.

• Detail-oriented with strong organizational skills.

• Familiarity with collection laws and regulations.

• Ability to work independently and as part of a team in a fast-paced environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .