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Description

We are looking for an experienced Accounts Receivable / Customer Service Specialist to join our team in the New Providence, New Jersey area. This role involves managing customer accounts, resolving payment-related inquiries, and ensuring accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-focused approach to effectively handle account reconciliations and build positive client relationships.

Responsibilities:

• Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues.

• Review lease agreements to verify payments and determine potential credits, subject to management approval.

• Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action.

• Investigate unidentified payments and collaborate with customers to resolve application discrepancies.

• Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed.

• Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records.

• Facilitate the collection of overdue payments while fostering strong customer relationships.

• Download payment data from customer portals and ensure proper application.

• Verify data input for accuracy and compliance with financial standards.

Requirements • Minimum of 2 years of experience in accounts receivable or customer service roles.

• Proficiency in Microsoft Excel and familiarity with systems such as Infor and Lawson.

• Strong organizational and analytical skills to manage financial data and reports.

• Excellent communication skills for handling client inquiries and resolving issues.

• Ability to build and maintain positive relationships with customers.

• Experience in managing client accounts and ensuring accurate payment processing.

• Attention to detail to ensure the accuracy of financial records.

• Knowledge of accounts receivable processes and best practices.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .