• Client Services Representative

    Robert Half Office Team (Miami, FL)


    Description

    We’re seeking a compassionate and organized Client Services Representative. This role is ideal for someone who enjoys helping others and can guide clients through available programs, resources, and services with care and professionalism.

    Responsibilities:

    + Serve as the main point of contact for clients seeking assistance or information on available programs

    + Conduct intake interviews and assess client needs to determine eligibility for services

    + Provide referrals to community resources and coordinate follow-up support

    + Maintain accurate client records and case documentation

    + Collaborate with staff and community partners to ensure seamless service delivery

    + Assist with outreach and community engagement initiatives

    Requirements

    Qualifications:

    + 1–2 years of experience in social services, customer service, or case management

    + Strong communication, active listening, and problem-solving skills

    + Ability to maintain confidentiality and handle sensitive information

    + Proficient in Microsoft Office and client management systems

    + Bilingual (English/Spanish) preferred

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .