• Learning & Development Consultant II

    Public Storage (Frisco, TX)


    Company Description

    Since opening our first self-storage facility in 1972, **Public Storage** has grown to become the **largest owner and operator of self-storage facilities** in the world. With **thousands of locations** across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.

     

    We've been recognized as **A Great Place to Work** by the Great Place to Work Institute. And, our employees have also voted us as having **Best Career Growth** , ranked us in the **Top 5% for Work Culture** , and in the **Top 10% for Diversity and Inclusion** .

     

    We're a member of the **S&P 500** and **FT Global 500** . Our common and preferred stocks trade on the New York Stock Exchange.

     

    Public Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.

    Job Description

    The L&D Consultant II plays a key role in designing, delivering, and optimizing learning programs that drive employee development and organizational performance. This role is ideal for professionals with a solid foundation in instructional design and learning technologies who are ready to take on more complex projects and strategic consulting responsibilities. The Consultant contributes across the full learning lifecycle—needs analysis, design, implementation, facilitation, and evaluation—ensuring alignment with business goals and learner needs.

    Key Responsibilities

    Instructional Design & Learning Development

    + Design and develop engaging learning solutions including e-learning modules, presentations, blended programs, and performance support tools.

    + Apply instructional design models (e.g., ADDIE, SAM) and adult learning principles to create impactful learning experiences.

    + Collaborate with subject-matter experts (SMEs) to translate complex content into accessible, learner-centered materials.

    Learning Technology & Innovation

    + Leverage learning technologies (LMS, LXP, authoring tools, AI platforms) to deliver scalable and personalized learning experiences.

    + Evaluate and implement innovative tools and methods to enhance learning effectiveness and engagement.

    Program Consulting & Enablement

    + Conduct needs assessments and learning diagnostics to identify performance gaps and recommend targeted solutions.

    + Serve as a learning consultant to business units, providing guidance on learning strategy, program design, and implementation.

    + Manage the end-to-end lifecycle of learning programs, including stakeholder engagement, communications, and continuous improvement.

    Measurement & Continuous Improvement

    + Define success metrics and evaluate learning effectiveness using data and feedback.

    + Use insights to iterate and improve learning programs and experiences.

    Qualifications

    Education:

    + Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field (or equivalent experience).

    Experience:

    + 2–10 years in Learning & Development, Instructional Design, or related roles.

    Skills:

    + Proficiency in instructional design and adult learning theory.

    + Experience with LMS platforms (e.g., Workday, Cornerstone, SuccessFactors) and authoring tools (e.g., Articulate 360, Adobe Captivate, iSpring).

    + Familiarity with AI-driven content creation tools and learning analytics.

    + Strong communication, project management, and stakeholder engagement skills.

    + Ability to manage multiple projects in a fast-paced, collaborative environment.

    Competencies:

    + Strategic thinking with attention to detail.

    + Strong consulting and relationship-building skills.

    + Continuous learner with a growth mindset.

     

    Additional Information

    Workplace

    + One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.

     

    Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

     

    Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.

     

    We are united under one common goal – creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.