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APPOINTMENT TYPE: This is a Permanent Exempt (PEX) (Category 18) position.  This position is excluded by the Charter from the competitive civil service examination process and incumbents are “at will” and shall serve at the discretion of the Appointing Officer.

Specific information regarding this recruitment process is listed below:

+ Application Opening: 10/31/2025

+ Application Deadline: Apply immediately. Application filing will be open at least until Friday, 11/14/2025 at 5:00 PM (Pacific Time) and will close any time thereafter.

+ Compensation: $34.38/hour

San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco, has a workforce of approximately 1,900 City employees and is committed to being a diverse, equitable, and inclusive employer (https://www.youtube.com/watch?v=nMh58Cer8kk&feature=youtu.be) .

SFO is more than an airport (https://www.youtube.com/watch?v=ifIUySwbSV0&feature=youtu.be) —we are a dynamic organization where employees collaborate with a wide range of stakeholders to support global travel, economic development, and public service. We are recognized as a leader in environmental sustainability, equity, and forward-thinking infrastructure, and continue to be at the forefront of transforming the travel experience.

Our mission is to deliver an airport experience where people and our planet come first.

Our Vision, Mission, and Core Values (https://www.flysfo.com/vision-mission-values) shape our culture and operations as we continue to build a supportive, purpose-driven workplace where all employees can thrive.

Learn more about careers at SFO at flysfo.com, and follow us on Facebook (https://facebook.com/flysfo) , Instagram (https://www.instagram.com/flysfo/) , YouTube (https://www.youtube.com/user/SFOIntlAirport) , LinkedIn (https://www.linkedin.com/company/san-francisco-international-airport) , Bluesky (https://bsky.app/profile/flysfo.bsky.social) and Threads (https://www.threads.net/@flysfo) .

The SFO Fellows Program provides recent graduates and emerging professionals with an immersive 12-month fellowship that combines meaningful project work, mentorship, and professional development at one of the nation’s leading airports. Fellows receive mentoring, career development support, and networking opportunities for professional growth.  Fellows are highly encouraged to continue with City employment beyond their fellowship year and will receive guidance in applying for other employment opportunities within the SFO Airport Commission.

For 2025–2026, SFO is offering two fellowship opportunities in the following areas:

+ Safety & Compliance Fellow

+ Custodial Operations Services Fellow

Safety & Compliance Fellow – Work alongside the Safety Management System (SMS) Team to support FAA regulatory compliance and airport-wide safety initiatives. Duties include assisting with risk assessments, hazard tracking, safety data collection, and contributing to safety campaigns. Fellows will help expand SMS implementation to more than 25,000 airport employees by July 2027, gaining valuable skills in program management, stakeholder engagement, and regulatory analysis.

Custodial Operations Services Fellow- Work with SFO’s Custodial Operations Services to ensure that airport facilities meet the highest standards of cleanliness, safety, and operational efficiency for passengers, employees, and visitors. With over 25 million square feet of cleanable space across terminals, offices, and operational areas, Custodial Operations Services plays a critical role in maintaining SFO’s reputation as a world-class airport.

You are excited about this opportunity because you will:

+ Gather, organize, and interpret data to support airport programs such as safety, operations, and workforce planning.

+ Contribute to the development of reports, dashboards, and presentations that summarize findings, highlight trends, and support informed decision-making.

+ Create and update tracking tools, documentation, and visual resources that capture project milestones, compliance activities, and performance results.

+ Coordinate project tasks, monitor progress, and collaborate with internal and external partners to meet goals and timelines.

+ Research and document procedures, workflows, and standards that align with SFO policies and regulatory requirements.

+ Maintain databases and spreadsheets that monitor staffing levels, safety activities, or facility metrics while ensuring data accuracy and consistency.

+ Participate in meetings, workshops, and team activities to gain understanding of SFO operations, systems, and public service functions.

+ Develop communication materials and resources that help convey operational information to staff and stakeholders.

+ Work collaboratively with cross-functional teams to share data, gather input, and recommend process improvements.

+ Demonstrate initiative, adaptability, and professional growth while learning SFO’s operational, analytical, and administrative practices.

Please note that incumbents in this classification may be required to perform duties as listed in the class specification, which can be found on DHR’s website: 9910-Public Service Trainee | City and County of San Francisco (https://careers.sf.gov/classifications/?classCode=9910&setId=COMMN) .

Nature of Work: The normal work period is Monday through Friday, 8:00am to 5:00pm.

Minimum Qualifications:

+ Possession of a high school degree; AND

+ Completion of 90 semester units or 135 quarter units from an accredited college or university by the appointment date.

Applicants must meet the minimum qualifications requirement by the final filing date unless otherwise noted.

Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

+ Possession of a baccalaureate degree from an accredited college or university.

+ Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.).

+ Experience using Microsoft Teams for communication and collaboration.

+ Interest in public service, aviation, or professional development.

+ Strong communication and teamwork skills.

+ Eagerness to learn and take initiative on projects.

+ Ability to work collaboratively with colleagues, staff, and external stakeholders, exercising professionalism and sound judgment.

Verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Every application is reviewed to ensure that you meet the minimum qualifications listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications (https://sfdhr.org/information-about-hiring-process#qualifications)  and Verification of Experience and/or Education (https://sfdhr.org/information-about-hiring-process#verification)  for considerations taken when reviewing applications.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included in your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

SELECTION PROCEDURES

The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

NOTE: Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Customs Clearance: This position requires that the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced. Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.

Additional Information Regarding Employment with the City and County of San Francisco:

+ Information About the Hiring Process (https://careers.sf.gov/knowledge/process/)

+ Conviction History

+ Employee Benefits Overview  (https://careers.sf.gov/benefits/)

+ Equal Employment Opportunity (https://www.sf.gov/what-equal-employment-opportunity-and-how-file-claim)

+ Disaster Service Worker (https://sfdhr.org/disaster-service-workers)

+ ADA Accommodation

+ Right to Work (https://sfdhr.org/recruitment-details#identification)

+ Copies of Application Documents

+ Diversity Statement (https://sfdhr.org/recruitment-details#diversitystatement)

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact recruitment analyst Corinne Young at [email protected].

Recruitment ID: RTF0160714-01115503

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.