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We are seeking a dynamic and detail-oriented Director of Surface Marketing Operations, Growth and Partnerships to head the Microsoft Surface Marketing Operations, Growth and Partnerships team. This role is pivotal in driving operational excellence, enabling product lifecycle decision-making, and fostering a culture of collaboration, innovation, and continuous improvement.

As the strategic backbone of the Surface Marketing organization, this leader will oversee a cross-disciplinary team responsible for launch readiness, field enablement, lifecycle management, and strategic partnerships to cross collaborate across business planning, product management, product marketing, and sourcing. Field enablement across sales teams in consumer and commercial channels along with managing first and third party partnerships are key to the team. **The role needs a unique blend of business management, strategic partnerships, communications, and a passion for leveraging AI to transform marketing operations.**

Success in the role include driving growth through business management, like a chief of staff, enabling executive decision-making, and tracking business progress weekly. This leader orchestrates business rhythms, manages cross-functional initiatives, and ensures alignment between strategic priorities and day-to-day execution. By leveraging data-driven insights, and operational excellence we achieve our ambitious goals while cultivating an environment where innovation and inclusion thrive.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

+ **Operational Excellence & Business Management:** Own and optimize Surface GTM business rhythms, including Rhythm of Business (ROB), Monthly Business Reviews (MBR), and launch automation tools. Drive clarity, agility, and alignment across planning and execution cycles.

+ **Team Leadership & Talent Development** : Lead a high-performing, cross-functional team spanning technical marketing, digital operations, and partner management. Foster a culture of innovation, accountability, and collaboration to deliver on Surface business and marketing priorities.

+ **Strategic Growth Initiatives** : Lead planning and execution of transformative initiatives, such as Unlocking AI Transformation with Surface Copilot+ PCs, Emerging Markets, Expansion of Windows on ARM, Growth in 5G and Device as a Service, and Apple Compete, to accelerate market share, drive revenue growth, and position Surface as the premier AI-ready endpoint.

+ **Lifecycle Management:** Oversee the full product lifecycle, from launch through end-of-life (EOL), ensuring seamless coordination across engineering, supply chain, finance, and marketing to maximize product impact and revenue.

+ **Thru Partner Marketing & Strategic Co-Investments** : Collaborate with first-party and third-party partners to co-develop digital-first go-to-market models. Amplify Surface’s value proposition and drive product usage and sales through strategic co-marketing investments.

+ **Surface Brand Engagement & Thought Leadership** : Ignite brand love and advocacy through immersive launch events, in-person activations, and compelling storytelling that connects with fans, customers, and influencers. Champion narratives that showcase Surface’s innovation and its role in empowering productivity, creativity, and digital transformation.

+ **Continuous Innovation Marketing** : Maintain a consistent and resonant marketing drumbeat throughout the year. Align internal marketing rhythms with customer journeys to ensure relevance, impact, and connection.

+ **Field Readiness & Partner Enablement** : Support commercial and consumer field teams with roadmap disclosures, launch readiness materials, and enablement assets. Engage market makers and platinum partners to grow Surface business through digital marketing, skilling, and sales acceleration.

+ **Innovation & AI integration** : Champion the integration of AI into marketing operations. Leverage automation across pricing tools, launch matrices, and demand planning systems to enhance scalability, precision, and operational efficiency.

+ Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about) .

Qualifications

Required/minimum qualifications

+ Master's Degree in Marketing, Computer Science, Business or related field AND 4+ years experience in business

+ OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business

+ OR equivalent experience.

+ 4+ years people management experience or indirect people management experience (or virtual teams).

Additional or preferred qualifications

+ Master's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business

+ OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 12+ years experience in business

+ OR equivalent experience.

+ 6+ years people management experience.

Product Marketing M5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until November 5th, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .