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Microsoft is a company where innovators come to collaborate. This is a world of more possibilities, more innovation, more openness in a cloud-enabled world.  The Business & Industry Copilots group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Industry Solution and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered.

Join our dynamic team as a **Business** **Applications Builder II** , where you'll play a pivotal role in driving innovation and efficiency through low-code/no-code solutions. You'll collaborate with cross-functional teams to develop and deploy advanced automated workflows, enhance user interactions, and lead the integration of AI agents within production services.

This is the time to join our group Customer Experience - CXP and work on something highly strategic to Microsoft. The goal of the Customer Experience - CXP Engineering is to build the next generation of our applications running on Dynamics 365, AI, Copilot, and several other Microsoft cloud services to deliver high value, complete, and Copilot-enabled application scenarios across all devices and form factors. We innovate quickly and collaborate closely with our partners and customers in an agile environment. Leveraging the scalability and value from Azure & Power Platform, we ensure our solutions are robust and efficient.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Low-Code Solution Development and Deployment

+ Engage with stakeholders to understand business objectives and translate them into program requirements and technical specifications.

+ Serve as a liaison between business and technical teams to ensure alignment of technical specifications with business goals.

+ Collaborate with product management, business stakeholders, and engineering teams to identify and address gaps with low-code/no-code solutions (e.g., Power Platforms).

+ Design application solutions using configurations established in low-code/no-code platforms (e.g., Power Automate) and develop advanced automated workflows.

+ Lead design and code reviews within the team and support the development of technical best practices and architectural guidelines.

User Support

+ Develop production services by configuring settings utilizing low-code/no-code solutions to meet stakeholder needs.

+ Coordinate the integration of AI agents within production services to enhance user interactions.

+ Develop rules that govern production services logic and workflows to ensure the application adapts to complex business processes and regulatory requirements.

+ Lead incident reviews and propose automation to prevent future issues.

+ Develop and deliver training sessions and materials on the capabilities of low-code/no-code solutions.

Industry Knowledge

+ Proactively research emerging trends and innovations in the low-code/no-code solution industry.

+ Evaluate new tools, platforms, and updates to assess their potential for improving efficiency, scalability, and functionality of the development process.

Qualifications

Required** **Qualifications

+ Bachelor’s degree in computer science, Information Systems, Engineering, or relevant business/IT field.

+ 2+ years of experience in application development, engineering product/technical program management, data analysis, or product development.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

+ This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

+ 1+ year(s) of experience using Microsoft low-code/no-code environments and platforms (e.g., Dataverse, Power Applications, Microsoft Copilot Studio).

+ 1+ year(s) of experience with programming/coding.

+ Knowledge of cloud fundamentals (Azure, AWS, or GCP) relevant to hosting and securing applications.

+ Understanding of AI service integration (e.g., Azure AI, OpenAI API, AWS AI Services) within low-code environments.

+ Experience with AI-specific development practices, such as prompt engineering and conversational design.

+ Familiarity with APIs and integration standards (REST, SOAP, OAuth).

+ Certification in a low-code platform (e.g., Microsoft Power Platform Developer Associate, Salesforce Platform App Builder).

Corporate Technology Support IC3 - The typical base pay range for this role across the U.S. is USD $76,800 - $151,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $100,800 - $168,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until November 14, 2025.

\#CXPJOBS

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .