"Alerted.org

Join a team at the forefront of transforming how organizations sell and connect with customers. As part of Microsoft’s Sales and Orchestration Apps group, you’ll help shape innovative solutions like Dynamics 365 Sales, Microsoft Sales Agent, and Dynamics Customer Insights—empowering sellers and marketers to achieve more through AI-driven experiences. You’ll collaborate with passionate designers, engineers, and product leaders to deliver impact at global scale.

As a **Principal UX Manager** in Microsoft’s Sales and Orchestration Apps group, you will lead the design vision for products like Dynamics 365 Sales, Microsoft Sales Agent, and Dynamics Customer Insights. You’ll guide cross-functional teams to deliver innovative, AI-powered solutions that empower sellers and marketers worldwide. This opportunity will allow you to accelerate your career growth, deepen your expertise in enterprise sales technology, and shape the future of customer engagement—while benefiting from flexible work options, including partial or full remote work.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ You will deliver success through empowerment and accountability by modeling, coaching, and caring and be responsible for attracting and retaining great people.

+ You will ensure quality by leading interactions with teams and driving QAs while pushing the design agenda forward and will also lead the production of visual designs while overseeing the creation of a variety of visual design documents.

+ You will identify scenarios that will turn into interaction designs and direct your teams to improve product UX through the creation of interaction models while acting as a liaison between users and products.

+ You will guide communication with cross-disciplinary teams across all stages of design and development and will also tell a compelling, convincing product story to a variety of audiences that influences buy-in from key stakeholders.

+ You will lead collaboration with creative team members, program managers and developers to define product features and collaborate with leadership and your team to deliver product design results while also providing guidance to product designers and creating clarity for stakeholders.

Qualifications

Required Qualifications:

+ Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design

+ OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design

+ OR equivalent experience.

+ 3+ years people management experience.

**Other Requirements** :

+ Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

+ Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 12+ years experience working in product or service design

+ OR Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design

+ OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).

+ 5+ years people management experience.

+ 6+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process.

Product Design M5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until November 7, 2025.

\#BICJOBS \#Dynamics365 \#Sales \#UX \#CRM

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .