• Sr. Lead IT Business Analysis

    Global Foundries (Austin, TX)


    About GlobalFoundries:

    GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

    Summary of Role:

    Acts as an IT operations application lead working together with the Managed services partners, IT development group, Vendors and business team.

     

    The key responsibilities are to manage IT system operations, System maintenance, Patching, Upgrades and system transition of new systems and enhancement of existing systems.

    Essential Responsibilities:

    + Minimum 10 to 15 years of relevant experience in AMS Operations

    + Experience in Application Management Services & Service Deliveries.

    + Expertise in ITSM Processes and Procedures (Incident, Problem & Change Management) and familiarity with ITIL framework

    + Experience in CAB (Change Advisory Board) Review for Change Management

    + Experience in Service Operations Transition & Stabilization

    + Knowledge of Oracle EBS, SAP S4, CRM Dynamics, Workday as AMS Lead

    + Experience Supporting Internal & External Audit Activities (SOX/ITAC/ITGC etc.)

    + Experience driving Yearly Disaster Recovery Test & DST Maintenance for BCP

    + Strong Problem solving skills

    + Bachelor’s degree in computer science or related field, or relevant experience.

    + Relevant certifications (e.g., ITSM, PMP) will be preferred.

    + Good to have experience in Application Development and as Business Analyst.

    + Preferably Semiconductor/Manufacturing Industry experience.

    Other Responsibilities:

    • Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.

    Required Qualifications:

    + Has the ability to Oversee daily IT application operations, escalation management

    + Has the ability to Identify opportunities to streamline AMS processes and improve efficiency.

    + Has the ability to ensure adherence to IT Operations Process & Procedure.

    + Has the ability to Monitor and report on SLO/SLA/KPI for AMS

    + Has the ability to Work with multiple IT Partners, Business & Manufacturing Team

    + Has the ability to manage multiple priorities and drive stakeholders

    + Self-starter and has very good Stakeholder Management skills and interpersonal skills.

    + Lead AMS projects and initiatives, such as Service Transition, FAB Downtimes, system upgrades or process redesign

     

    Expected Salary Range

     

    $106,100.00 - $200,000.00

     

    The exact Salary will be determined based on qualifications, experience and location.

     

    If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

     

    An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

     

    GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory.

     

    All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law