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Substation Operations Manager

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Substation Operations Manager

Salary

$106,301.66 - $170,082.22 Annually

Location

Employment Services, FL

Job Type

Full Time Regular

Job Number

2163-04

Department

Lakeland Electric

Division

ED-SubOps-Manager 2017690000

Opening Date

10/17/2025

Closing Date

Continuous

FLSA

Exempt

Bargaining Unit

NA

+ Description

+ Benefits

+ Questions

GENERAL DESCRIPTION OF CLASS

The Substation Operations Manager oversees and directs all functions related to the engineering, construction, maintenance, and operation of electric substations, as well as the engineering, testing, maintenance, and operation of electric system protective and metering systems. Responsibilities include working with the AGM — Delivery to establish goals and criteria for successful and reliable electric power system protection in compliance with NERC and FRCC reliability standards. The employee's performance is reviewed for effectiveness through reports, communication, and results obtained. The work involves planning, coordinating, and supervising the daily activities of the Substation group (System Protection Engineering & Relaying, Energy Management System, and Substation Engineering & Operations). The primary function is to provide the leadership and direction needed for the effective planning, organization, and deployment of resources used in the Substation group.

ESSENTIAL FUNCTIONS

+ Manages Energy Delivery business unit planning to assist in establishing construction standards, goals, and performance measures relating to the electric system's design, construction, and maintenance.

+ Oversees the planning and scheduling of work and assignment of personnel to improve the efficiency of substation engineering, construction, maintenance operations, and protective relaying.

+ Supervises the supervisors responsible for Substation Engineering & Operations, the Energy Management System, and Protective Relaying.

+ Prepares and recommends budgets for substation maintenance and construction, and participates in meetings to determine the utility's capital and operating budget requirements.

+ Maintains a current knowledge of construction standards, work methods, and technology available to improve the efficiency of construction and maintenance operations.

+ Develops policies, methods, and procedures for personnel safety and division operations' efficiency.

+ Establishes workforce management systems and reviews reports to support changes in work methods, crew size, make-up, and personnel needed to maintain worker productivity.

+ Recommends annual budgets, manpower plans, and staffing levels needed to carry out operating responsibilities to the Business Unit Director for approval.

+ Recommends personnel and compensation actions for subordinates to the Business Unit Director for approval.

+ Establishes standards for employee productivity and performance and monitors results.

+ Develops and implements appropriate employee training programs and monitors employees' professional development in the work unit.

+ Represents the utility in meetings with other utilities and keeps the utility informed on state and national issues that could affect the utility's current and future construction and maintenance practices, as directed by the Business Unit Director.

+ May be required to participate and/or facilitate training to support departmental or City initiatives and requirements.

+ May be required to work alternate hours for the efficient operation of the department.

+ Position designated as Mission Critical by Department Director.

ADDITIONAL FUNCTIONS:

+ Performs related work as required.

QUALIFICATIONS (EDUCATION, TRAINING AND EXPERIENCE)

+ Bachelor's degree from an accredited four-year college or university in Engineering.

+ Ten years of combined experience in Substation Engineering, Electric Construction/Maintenance/Operations, and/or System Protection.

+ Five years of leadership or management experience

+ Two years of experience in NERC's Bulk Electric System (BES) compliance.

An equivalent combination of education, training, and experience that provides the knowledge, skills, abilities, and other competencies necessary for success in the target position may be considered.

SPECIAL REQUIREMENTS:

+ Must possess and maintain a valid driver’s license.

+ Must possess and maintain a valid telephone number.

+ Registered Professional Engineer currently licensed to practice in Florida preferred.

KNOWLEDGE, SKILLS, ABILITIES

KNOWLEDGE:

+ Theoretical and practical knowledge of electric distribution systems and substation engineering, construction, and maintenance practices.

+ Theoretical and practical knowledge of workforce management systems and their application in constructing and maintaining electric substations.

+ Thorough knowledge of public safety concerns and occupational hazards associated with the construction, maintenance, and operations of electric distribution systems..

ABILITIES:

+ Ability to establish and maintain effective customer relations and positively address customer-related issues.

+ Ability to communicate effectively both verbally and in writing.

+ Ability to establish and maintain effective working relationships with supervisors, co-workers, technical, skilled, and semi-skilled employees, other City employees, and the general public, and to provide leadership to contribute to a working environment that will instill employee pride, morale, and commitment to service excellence.

WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS:

+ The job requires sedentary work, involving some walking or standing, exerting up to 10 pounds of force regularly, and performing routine keyboard operations.

+ The job has no significant exposure to environmental hazards.

+ The job requires normal visual acuity, field of vision, hearing, speaking, color perception, sense of smell, depth perception, and texture perception.

All City of Lakeland positions are subject to testing (e.g. written, oral, performance, computerized, interview, and/or any combination). Candidates selected for testing will be notified via email or telephone. Please check your e-mail and telephone messages regularly, including "junk" folders. Test times and locations to be announced.

THE CITY OF LAKELAND IS AN EQUAL OPPORTUNITY/EQUAL ACCESS EMPLOYER AND A DRUG FREE WORKPLACE

City of Lakeland

2024 Summary Sheet

Annual Leave

Annual leave is accumulated bi-weekly and based upon years of service as follows:

Annual leave may be taken as earned by employees hired after January 1, 1989. Employees hired prior to that date use annual leave within the calendar year following the year the leave is earned. All employees may carry over up to a maximum of twenty (20) days at the end of the calendar year. Regular part-time employees who work at least twenty (20) hours per week accrue annual leave at the rate of four (4) hours per month.*

Sick Leave

Sick rate is accrued biweekly based upon years of service and standard hour classification. Eligible for use as soon as earned. Regular part-time employees who work at least twenty (20) hours per week accrue sick leave at the rate of four (4) hours per month.

*NOTE: REGULAR employees with a working day other than eight (8) hours, please contact your supervisor regarding these policies.

Sick Leave Pool

Allows employees to receive sick leave benefits in cases involving catastrophic or long-term illnesses or injuries after all personal leave time has been depleted. Regular full-time employees contribute eight (8) hours and Regular part-time employees contribute four (4) hours on an annual basis. Employees must have completed one full year of service on or before December 31st of the calendar year enrollment; and have accumulated at least forty (40) hours of sick time (twenty (20) hours for Regular part-time employees). Participation in this program is voluntary.

For more information contact Amanda Kaiser at 834-8768

Family & Medical Leave

Federal legislation guarantees up to twelve (12) weeks per year off work under certain circumstances outlined in the policy manual. The employees must have been employed by the City for at least twelve (12) months and have at least 1,250 hours of service during the 12-month period before the requested leave. The City will continue its group life and health insurance for an employee on leave at the same level and under the same conditions that existed while the employee was working.

For more information contact Dawn Justice at 834-6038.

Pension Plan

Provision for retirement income requiring mandatory participation for full-time regular employees.

Defined Benefit Plan:

Plan C Employee 4.16%

Employer 15.66%

OR

Defined Contribution Plan:

Executives, New Hires aged 52 and older, and Fire/Police Recruits

Employee 8.5% or 11% per election upon hire

Employer 15.39%

Deferred Compensation 457 Plan:

A voluntary plan that is invested in mutual funds. The Employees' Pension Board performs the due diligence on the mutual funds. Employees may reallocate their account at any time.

Maximum contribution for 2025 is $23,500; employees age 50 or older can also add a "catch-up" amount of $7,500; employees age 60-63 can also add a "catch-up" amount of $11,250.

Additionally, a match of up to 5% of salary is offered by the City in Plan C.

Holidays

Twelve (12) holidays, includes one (1) personal floating holiday to be used at any time after three (3) months of employment and prior to the end of the calendar year.

Funeral Leave

Up to three (3) days off with pay due to death of an immediate family member (as defined in the policy manual). Up to four (4) hours off with pay may be obtained through supervisor approval to attend local funeral services of persons other than immediate family.

Jury/Witness Duty

Employees required to serve on jury duty will be relieved of responsibility for their regular work shift or portion thereof and receive full pay while serving. All fees received for such service may be retained by the employee. Employees subpoenaed to any civil or criminal court proceeding, which employee is not personally or monetarily interested, shall be paid as if engaged in regular work activities.

Military Leave

Allows for up to 240 hours in any one calendar year for annual military training without loss of pay or benefits for any employee in some type of reserve status for the United States Armed Forces. (see policy manual for additional information).

Maternity Leave

Refer to Family & Medical Leave for those employees who qualify. Others may take up to three (3) months leave of absence available upon approval of the Department Head. Employees may opt to utilize any combination of paid (sick or annual leave) or unpaid leave.

Leave of Absence Without Pay

Written requests are subject to approval by Department Head and City Manager or designee for less than ninety (90) days. Requests for more than ninety (90) days also require Civil Service Board approval for employees in a Civil Service classification.

Longevity Pay

Tuition Reimbursement

Program provides employees up to $2,500 per fiscal year (October 1 through September 30) for reimbursement of tuition of approved college, university, vocational, or correspondence classes upon completion with a grade of "C" or better in credit courses only. Full reimbursement is given for courses and fees, upon approval. The program does not include reimbursement for cost of books, supplies or other related expenses.

For more information, contact Melissa Yelnick at 834-6844.

Suggestion Awards

A program designed to provide a consistent and organized method for employees to submit and be rewarded for constructive ideas for improvement. Maximum award is $1000.

For additional information, contact Employee Engagement and Development at 834-6837.

Direct Deposit of Paycheck (refer to handout in new employee folder)

An account must be established with the institution of your choice prior to signing up for direct deposit.

Uniforms/Equipment

Uniforms issued at no cost to employees for those job classifications which require them. Equipment is issued to employees at either no cost or discounted cost depending upon job classification.

Parking

Free while at work.

Break Periods

Employees may be permitted two (2), fifteen (15) minute breaks during the workday. The time shall be at the discretion of the supervisor.

For Information on Health Insurance, Dental, Vision, and Life Insurance please contact Benefits at 834-6797.

For Information on Retirement Benefits, contact the Retirement Services Department at 834-8765 or 834-8797.

For Information on Firefighter and Police Officer Retirement Benefits, contact Foster & Foster at 239-333-4872.

01

Please indicate your highest level of education.

+ Less than a High School Diploma or GED

+ High School Diploma or GED

+ Some College - less than 30 credit hours

+ Some College - 30 credit hours, but less than 60 credit hours

+ Associate's Degree or 60 credit hours

+ 90 Credit Hours

+ Bachelor's Degree or 120 credit hours

+ Master's Degree

+ Doctorate Degree

02

If you have a degree, please indicate the area of study for your degree. If you do not have a degree, type N/A.

03

How many years of combined experience do you have in Substation Engineering, Electric Construction/Maintenance/Operations, and/or System Protection?

+ No experience

+ Some experience, but less than 6 years

+ At least 6 years, but less than 8 years

+ At least 8 years, but less than 10 years

+ At least 10 years, but less than 16 years

+ At least 16 years, but less than 19 years

+ At least 19 years, but less than 22 years

+ 22 years or more

04

Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.

05

Do you have five years of leadership or management experience?

+ Yes

+ No

06

Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.

07

Do you have two years of experience in NERC's Bulk Electric System (BES) compliance?

+ Yes

+ No

08

Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.

09

Are you a registered Professional Engineer currently licensed to practice in Florida?

+ Yes

+ No

10

What is your level of experience in NERC standards involving system protection?

+ No experience

+ Novice

+ Intermediate

+ Advanced

+ Expert

11

What is your level of experience with NERC audits?

+ No Experience

+ Novice

+ Intermediate

+ Advanced

+ Expert

12

Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.

13

What is your level of experience with power systems protection in the electrical industry (e.g. from power generation to distribution)?

+ No Experience

+ Novice

+ Intermediate

+ Advanced

+ Expert

14

Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.

15

What is your level of project management experience with protection systems?

+ No Experience

+ Novice

+ Intermediate

+ Advanced

+ Expert

16

Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.

17

By clicking "Yes" below, I understand that all relevant work experience MUST be entered in the "Work Experience" section on my application. In addition, all current City of Lakeland employees must list all previous City of Lakeland work experience in the "Work Experience" section of the application. Failure to complete the "Work Experience" section will disqualify you from the application process.

+ Yes

+ No

Required Question

Employer

City of Lakeland, Civil Service

Address

500 N Lake Parker Avenue Lakeland, Florida, 33801

Phone

(863)834-8790

Website

http://www.lakelandgov.net/employmentservices