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Victim Support and Services Assistant

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Victim Support and Services Assistant

Salary

$60,314.82 - $84,440.75 Annually

Location

Adams County District Attorney - 1000 Judicial Center Drive. Brighton, CO

Job Type

Regular Full-time

Job Number

2025-07242

Department

District Attorney

Division

District Attorney's Office

Opening Date

10/31/2025

Closing Date

11/14/2025 4:30 PM Mountain

Our Mission

The mission of the District Attorneys Office is to keep the community safe and to make the criminal justice system better through the fair and ethical prosecution of criminal offenders, while seeking justice for victims of crime.

EEO

Adams County is an equal opportunity employer. No person is unlawfully excluded from employment opportunities based on race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender expression, gender identity, age, disability, genetic information, veteran status, marital status or any other legally protected characteristic.

Position classification

Onsite -- Job duties and expectations require employee to be regularly scheduled onsite.

+ Description

+ Benefits

+ Questions

What Success Looks Like In This Job

The mission of the District Attorney’s Office is to keep the community safe and to make the criminal justice system better through the fair and ethical prosecution of criminal offenders, while seeking justice for victims of crime.

The 17th Judicial District Attorney’s office serves both Adams and Broomfield Counties.

BRIEF DESCRIPTION OF THE POSITION:

This position provides essential administrative and programmatic support to two divisions within the District Attorney’s Office — the Victim Witness Unit and the Victim Programs Unit. The position is evenly split between both units, offering an opportunity to assist victims and witnesses while supporting key programs and boards that serve our community. The successful candidate will deliver exceptional customer service to victims contacting the Victim Services Unit and provide administrative support to the Victim Programs Unit.

Examples of Duties for Success

Specific duties for the Victims Programs Unit portion of the position:

+ Assist in preparing for VALE (Victim Assistance and Law Enforcement) and Crime Victim Compensation (CVC) Board meetings.

+ Attend meetings and accurately document key discussions and decisions.

+ Maintain organized and accessible documentation of all written reports required or requested by the Board.

+ Review and summarize grant application proposals.

+ Provide technical assistance and training as needed.

+ Process invoices and related documentation for reimbursement of grant recipients.

+ Compile statistical data and prepare written reports.

+ Create and maintain spreadsheets and databases for program tracking and reporting.

+ Process applications and written notifications for claimants and service providers regarding claim status, approvals, denials, and payments.

+ Perform bookkeeping tasks, including processing invoices, treatment plans, and payment requests.

+ Provide administrative support to CVC, VALE, and Restitution staff as needed.

+ Support the Director of Victim Services Programs and perform other duties as assigned.

Specific duties for the Victims Witness Unit portion of the position:

+ Serve as the first point of contact for the District Attorney’s Office by greeting visitors to the Victim Witness Unit, assisting with check-in, and connecting them with appropriate staff members.

+ Foster a welcoming and supportive environment, demonstrating empathy, professionalism, and cultural sensitivity when interacting with individuals who may have experienced trauma or are navigating crises.

+ Answer incoming phone calls promptly and courteously, accurately relay information, and route calls to the appropriate staff.

+ Maintain an inventory of office supplies, place orders, receive deliveries, and restock materials.

+ Provide general administrative and clerical support to ensure efficient operations within the Victim Witness Unit and the District Attorney’s Office.

+ Collaborate daily with the administrative partner to ensure consistent front desk coverage, effective communication, and smooth office operations.

+ Support the Director and Deputy Director of Victim Witness and perform other duties as assigned.

Qualifications for Success

To be successful, our ideal candidate should have the following knowledge, skills, and abilities:

+ Strong customer service and interpersonal skills.

+ Excellent verbal and written communication abilities.

+ Proactive problem-solving and sound judgment in challenging situations.

+ Ability to handle sensitive and confidential information with professionalism and discretion.

+ Demonstrated ability to remain calm, courteous, and effective under pressure.

+ Commitment to treating all colleagues and members of the public with respect and dignity.

+ Exceptional attention to detail and organizational skills.

+ Proficiency in Microsoft Office applications, including Word and Excel.

Minimum Qualifications:

+ High school graduation or equivalent required; college credit and/or bachelor's degree preferred.

+ Two years of clerical experience, preferably in the legal field and/or two years of experience in a position with a high degree of public contact

+ Experience in the fields of criminal justice, social work, human services or related field may be substituted for educational requirements.

+ Two (2) years of clerical experience in a legal office or any equivalent combination of experience or education that satisfy the requirements of the job.

More Qualifications for Success

+ Type 60-70 w.p.m. with accuracy.

+ Bilingual Spanish/English language skills preferred.

+ Primarily sedentary physical work requiring ability to lift a maximum of 40 pounds; occasional lifting, carrying, walking, and standing; frequent hand/eye coordination to operate computer keyboard and office equipment; vision for reading, recording and interpreting information; speech communication and hearing to maintain communication with employees and members of the public.

To be considered for this position, a cover letter and resume are required with this application .

Adams County complies with Colorado’s Job Application Fairness Act (“JAFA”). JAFA prohibits employers from asking individuals to disclose their age, date of birth, or dates of school attendance or graduation on an initial employment application. However, additional application materials such as certifications and transcripts containing this information may be required for certain positions; if such additional materials are requested, applicants may redact information that identifies the applicant’s age, date of birth, or dates or attendance or graduation.

Adams County provides a comprehensive benefits package to employees that goes above and beyond what is offered at most organizations.

Clickhere (https://youtu.be/ILAvllPaGb4) to watch our video about why Adams County is an Employer of Choice!

Benefits You Expect:

+ AFLAC Supplemental Medical Insurance

+ Basic Term Life & Optional Term Life Insurance

+ Deferred Compensation Plan

+ Dental/Vision/Medical Plans

+ Generous Vacation/Sick leave

+ Long-Term Disability

+ Retirement Plan

+ Short-Term Disability

Plus some you might not expect:

+ Employee Assistance Program

+ Employee Fitness Center

+ Employee Health Clinics

+ Flexible Work Schedules

+ Recreation Center Discounts

+ Training & Tuition Reimbursement Programs

+ Wellness programs

+ Lactation friendly certified workplace

01

Do you possess a high school Diploma or GED?

+ Yes

+ No

02

Are you bilingual in Spanish/English? This is not a requirement.

+ Yes

+ No

03

A requirement of this position is that you possess at least two (2) years of responsible office support experience. Do you meet this requirement?

+ Yes

+ No

04

How would you describe your proficiency with MS office applications?

+ Beginner

+ Intermediate

+ Advanced

05

How many words per minute do you type with accuracy?

06

Do you have experience in an office setting as a first point of contact either by phone or in person? If so, please describe you experience. Otherwise type "N/A."

07

Though not required, do you have any previous experience dealing with victims or persons in need of social support services?

+ Yes

+ No

08

If you have previous experience dealing with victims or persons in need of social support services, please tell us about your experience.

09

If you move forward in our selection process for the position of Victim Support and Services Assistant, are you willing to allow the 17th Judicial District Attorney's Office to run a background screening?

+ Yes

+ No

10

In relation to a background screening, is there anything you would like us to know if you move forward to this portion of the selection process?

Required Question

Employer

Adams County

Address

4430 S. Adams County Parkway, Suite C4000BBrighton, Colorado, 80601-8213

Website

http://www.adcogov.org/current-career-opportunities

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