"Alerted.org

SharePoint System Support Specialist (Norfolk, VA)

Job Summary/Purpose: The Gemini 3 Group (G3G) is seeking a full-time SharePoint System Support Specialist to support the Navy in Norfolk, VA. The SharePoint System Support Specialist will be responsible for deploying, configuring, and maintaining SharePoint environments (Online or On Premises), including managing site collections, permissions, and security policies to ensure secure and efficient collaboration. They will monitor system performance, troubleshoot issues, apply updates, and implement backup and disaster recovery plans to safeguard data. Additionally, they integrate SharePoint with Microsoft 365 tools (Teams, Power Platform), automate tasks via PowerShell, enforce governance policies, and provide user training and support to optimize SharePoint’s functionality and alignment with organizational needs. Essential Responsibilities/Functions:

+ Develop and maintain websites, sub-sites, and pages on private and public facing SharePoint servers within US Fleet Forces-owned-or-approved environments.

+ Remain current on latest Command SharePoint best practices and policies provided by the US Fleet Forces and Naval Information Forces.

+ Coordinate with departments to establish, maintain, and develop their SharePoint sites.

+ Provide technical instructions which shall outline how solutions were created, detailed processes which the solutions are based on, and instructions or rules regarding how the solutions are to be used by the customer.

+ Develop a SharePoint SOP for Navy users.

+ Prepare SharePoint briefs and presentation to Navy leadership

+ Ensure compliance with proper command security protocols.

+ Provide systems design, development, integration, and implementation support for one Navy public website.

+ Develop business processes and automated workflows, as required, to support two SharePoint sites with subsites and one public website.

+ Perform customer service functions as a part of an existing support staff in support of public website and portals.

+ Create, manage, and edit SharePoint workflows.

+ Design and facilitate group sessions on topics related to Information Technology, SharePoint, and IT system support.

Knowledge/Skills/Abilities:

+ Ability to understand and contribute to the strategic goals and objectives of the customer.

+ Strong analytical skills for identifying problems, understanding business needs, and developing effective solutions for the customer.

+ Excellent written and verbal communication skills to effectively communicate with the customer, document requirements, and present findings.

Required Education, Licenses and Certifications:

+ Bachelor’s degree in IT Management, Engineering, Computer Science, Information Systems, Business Management or a related discipline.

+ Minimum 5 years’ experience in SharePoint tools, workflow, site customization, site and server security, problem solving and communication both verbal and writing.

+ Certification or Training: Certified Business Intelligence Professional (CBIP) required (Can be obtained within 6 months of starting position)

+ Security Clearance Requirement: Active Secret Clearance

G3G strives to provide superior quality and unparalleled customer service in all aspects of our business. We believe each employee contributes to the success and growth of our Company. It is our goal to provide our employees with a work environment that promotes professional and personal fulfillment, career development, and job enrichment.

Department: Open Positions

This is a full time position