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Department:

Parks Recreation and Natural Resources

Start Here. Grow Here. Stay Here.

Are you known for your technical and analytical abilities all while maintaining an exceptional team? Sarasota County is seeking a Business Operations Supervisor for our Parks, Recreation, and Natural Resources department. This position starts out at $56,139.20 and benefits start within 60 days of hire. Apply today and take a step towards an impactful career with countless advancement opportunities!About the Position

In this role, you will...

Provide professional leadership and operational oversight to the Central Processing team responsible for park-related business systems, financial transactions, and customer service. This role ensures efficient, accurate, and customer-focused delivery of services while maintaining compliance and supporting continuous improvement.

Key Responsibilities:

+ Supervise, train, and evaluate Central Processing staff to ensure effective service delivery.

+ Oversee reservations, registrations, point-of-sale transactions, and account reconciliations totaling over $4M annually.

+ Manage cash handling, deposits, refunds, and financial reporting in compliance with county policies.

+ Ensure exceptional customer service, resolve escalated inquiries, and maintain accurate records.

+ Serve as system “Super User” for RecTrac, CCURE, and MUSCO/Skylogix; troubleshoot and coordinate with IT and vendors.

+ Analyze operations, identify process improvements, and implement efficiency strategies.

+ Collaborate across divisions and with community partners to support events, programs, and facility use.

+ Maintain data integrity, uphold policy compliance, and champion best business practices.

About the Schedule

Work Schedule: Monday – Friday, 8:00 a.m. – 5:00 p.m.

About You

Minimum Qualifications:

+ Bachelor’s Degree from an accredited college or university in Public Administration, Business, Finance, Parks and Recreation, or a job-related field -AND- Two (2) years of job-related experience.

+ -OR- Six (6) years of professional job-related experience can be substituted for the required education.

+ -OR- Related professional program/project management may substitute for the required education.

Preferred Qualifications:

+ Previous parks and recreation system administration experience

+ Previous supervisor/management experience

+ Certified or ability to obtain certification as a “Certified Parks and Recreation Professional” through the National Parks and Recreation Association

About Everything Else

Starting Pay: $56,139.20

Our interview process could include phone interview(s), Microsoft Teams video interview(s), and/or in-person interview(s).

If you are selected to join our team, please click on this link to review the Required First Day Documents (http://www.scgov.net/home/showpublisheddocument/66596/638617478290291353) . You will need to present the following items on your first day:

1. I-9 Acceptable Documents to show your identity and authorization to work. Use this link to learn more and review the different document options: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

+ If your position requires a Florida Driver’s License, this must be one of your documents. (Your Florida Driver’s License can serve as one of your documents listed in link above – List B Documents.)

2. U.S. Social Security Card (signed, physical card). This is a requirement of our Payroll Department and failure to provide this document could jeopardize timely compensation. (Your U.S. Social Security Card can serve as one of your documents listed in link above – List C Documents.)

Benefits:

+ Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more! C hoose one of three great medical plans, including one with a $0 premium option, with completed preventative visits!

+ For more information about employee benefits, please click this link or visit SCGov.net (https://www.scgov.net/government/human-resources/employee-health-and-benefits) for additional information.

+ Utilize our award-winning wellness program including free gyms at multiple Sarasota County Government locations.

+ Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!)​​

A different blend of voices prompt better conversations, choices and results for everyone. Sarasota County – Many Voices, One Team.

We celebrate and value the experiences, backgrounds, perspectives, talents and strengths that make us different.

Our vision is to attract, develop, retain and engage a talented workforce broadly representative of the citizens and communities we serve. To further value creativity, innovation, collaboration and great customer service – internally and externally.

A job applicant with a disability who requires reasonable accommodation to participate in the application/selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.

Sarasota County prohibits discrimination in all services, programs or activities. View the complete policy at scgov.net (keywords: ADA Compliance).

Sarasota County Government is a Tobacco-Free/Drug-Free Workplace.