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Technical Customer Support Bachelors Degree Architect

(Jobs in Lansing, MI)

Requirement id 155773

Job title Architect

Job location in Lansing, MI

Skills required Application Support, MS Dynamics 365, Ms Azure, Technical Customer Support Bachelors Deg

Open Date 31-Oct-2025

Close Date

Job type Contract

Duration 12 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Architect: Application Support, MS Dynamics 365, Ms Azure, Technical Customer Support Bachelors Deg

Start date :11/17/2025

End Date :1 Year from projected start date

Submission deadline : 11/6 at 10 AM EST.

Client Info : MiLEAP

Note:

* Interviews: MS Teams video interview with camera ON. 2nd round may be held in-person.

* Duration: 1 year with possible extension

* Position location: Lansing: Hybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week.

* Local candidates only (must be located within 1.5-2 hours of Lansing, MI)

Description:

Dynamics 365 Systems Architect

This employee provides application development/integration services to the Department of Technology, Management and Budget supporting Michigan Department of Civil Rights (MDCR), Michigan Civil Service Commission (MCSC)and Michigan Department of Lifelong Education, Advancement, and Potential (MiLEAP). They will be responsible for the design, maintenance, development, and enhancement of the agency applications. Project assignments and activity will be executed within the framework of the State of Michigan System Engineering Methodology (SEM). These assignments will provide for the development, testing and deployment of application releases, updates and modifications within a client/server and web server environment.

This position is responsible for providing advanced technical support for Dynamics 365 Platform.

As the System architect, they will both perform and lead the team with project tasks, including but not limited to, gathering requirements, planning, analyzing, designing, testing, implementation, documentation and the maintenance of Dynamics 365 and Power Platform Implementations.

Skill set:

• 5+ years of working experience with Dynamics 365 and Power Platform Implementations

• Architect Experience 5+ years

• Power Platform Solutions, particularly Power Automate and Power Pages. 3+ years

• Microsoft Azure platform.

• Azure DevOps 5+ years

• Database Architecture Experience- 3+ years

• Infrastructure/Network and Application Support - 5+ years

• Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems

• CICD/Release Management - Define, communicate, and manage technical change management (e.g., release) processes for all Dynamics 365 related technology efforts

• Identification of risks and issues from a technical perspective.

• Azure Communications

• APIs

• Microsoft Project, Excel, and PowerPoint

• Ability to prepare detailed written instructions and documentation.

• Ability to effectively make oral and written reports and presentations and prepare clear and concise documentation.

• Experience in performing analysis and requirements gathering with customers.

• An ability to resolve complex problems in a timely manner and seeks optimum solutions.

• Ability to communicate technical terminology at a level appropriate to the audience.

• Effective at creating highly complex assignments in a high stress work environment.

• Ability to troubleshoot application issues under pressure.

• Technical Customer Service Analyst - 5+ years

• Extensive experience with MS Dynamics, MS Azure, and Application Support - 5+ years

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 155773 while calling.

EOE Protected Veterans/Disability