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Configuring Installing IT Environment Engineer

(Jobs in Madison, WI)

Requirement id 155775

Job title Engineer

Job location in Madison, WI

Skills required Degree In Computer Science, Technical Support, Software Support, Configuring Installing IT Environment

Open Date 31-Oct-2025

Close Date

Job type Contract

Duration 7 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Engineer: Degree In Computer Science, Technical Support, Software Support, Configuring Installing IT Environment

Start date : 11/24/2025

End Date : 06/30/2026

Submission deadline : 11/7/25 at 4:00PM CST.

Client Info : Supreme Court

Note:

* Interview Process: In-person interviews in Madison

* Duration of the Contract: 6/30/2026 with potential for extension.

* Onsite or Remote: Candidates must be CURRENT Wisconsin residents. No relocation is allowed. Extensive travel (25-50% of the time) throughout the state of Wisconsin will be required. Candidates must hold a valid drivers license and be insured through their supplier.

Description :

Under the supervision of a Technical Unit Supervisor, this position is part of a team that has overall responsibility for the

computer and network infrastructure that supports the operations of the Wisconsin Court System enterprise, which

includes over 6,000 computing devices. Specifically, the Technical Support Engineer - Contractor will service court

customers throughout the state and will be based in the Madison, Wisconsin. This position has five main areas of

responsibility: 1) Provides maintenance and support for Wisconsin Court System software and hardware. 2) Installs,

configures and troubleshoots computer hardware and software in county courthouses and court system offices

throughout Wisconsin. 3) Provides technical customer support to all court system employees and takes corrective action.

4) Performs field service to upgrade hardware or troubleshoot and resolve technology issues. 5) Responds effectively and

efficiently to unplanned events such as system failures or natural disasters involving production systems.

Travel requirements will fluctuate based on time of year and CCAPs workload. This position is in person in Madison, WI,

with a minimum of 50% statewide travel required.

Knowledge, Skills, and Abilities Required

Ability to setup computers, related peripherals and audio/visual equipment.

Knowledge of computer operating systems and hardware.

Skill in maintaining computer equipment in courtroom, offices, desks, and central server areas.

Skill in technical troubleshooting.

Skill in providing professional customer service.

Skill in verbal and written communication.

Knowledge of local and wide area networking.

Ability to implement infrastructure hardware, address technical emergencies, and implement cyber security

policies.

Education and Experience Required

• Associates Degree in computer science, computer technician, or related field.

• Experience providing phone-based technical support.

• Experience in computer hardware and software support and maintenance.

• Experience installing, configuring, upgrading and troubleshooting computers, printers, scanners, and other

peripherals.

Education and Experience Preferred:

• Experience or training in supporting audio/visual technologies including video conferencing tools.

• Experience or training in supporting Windows Server.

• Experience or training in supporting Remote Desktop Services (Terminal Services).

• Experience or training in supporting Active Directory and Group Policy.

• Experience or training in supporting Local Area Networks.

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 155775 while calling.

EOE Protected Veterans/Disability