• Brand Health Accountability Specialist

    Insight Global (Chicago, IL)


    Job Description

    upport the Brand Health Accountability team in managing operational tasks and driving Accountability programs

     

    Oversee shared mailboxes and ensure timely, accurate responses or escalate as needed

     

    Coordinate day-to-day project activities and maintain accurate records, templates, and documentation

     

    Prepare and refine presentation materials for executive leadership, ensuring clarity and brand consistency

     

    Assist with reporting tasks: data entry, tracking KPIs, compiling updates, and preparing summaries

     

    Troubleshoot tier 1 technical issues and conduct UAT on bug fixes and enhancements

     

    Collaborate with internal teams and external stakeholders (Brand, Operations, Insights, Owners, Design & Construction, Vendors)

     

    Identify opportunities to streamline workflows and improve team efficiency

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Strong organizational and multitasking skills with exceptional attention to detail

     

    Professional written and verbal communication skills

     

    Ability to create compelling presentations (PowerPoint, Canva) that tell a story using data

     

    Advanced proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook)

     

    Experience managing multiple inboxes and coordinating internal communications

     

    Ability to synthesize data points into concise, executive-ready reports (5 pages or less)

     

    Comfortable working in a fast-paced environment with senior stakeholders

     

    Customer service mindset with proactive problem-solving approach

     

    Flexibility to adapt to evolving priorities and deadlines

     

    Strong interpersonal skills and ability to build collaborative relationships across functions Hospitality experience or familiarity with brand health initiatives

     

    Familiarity with SmartSheet and reporting tools

     

    Creative thinker with an eye for design and narrative flow

     

    Prior experience supporting C-suite level communications

     

    Familiarity with QA processes and accountability frameworks

     

    Canva or Adobe Creative Suite experience preferred