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Summary The Supervisory Health Systems Specialist (aka the Service Business Manager) has responsibility for a wide range of administrative functions relating to Mental Health Service. The Business Manager has full administrative management and responsibility for a wide range of functional program staff that are assigned, matrixes, or deployed to the Service. Responsibilities The Business manager performs duties under the general supervision and guidance of the Service Chief. The Incumbent has extensive delegated authority and freedom of action to provide administrative leadership and direction for the planning, development and management of the Service. The incumbent makes decisions/determinations based on modem healthcare practice within the framework of applicable laws, regulations, policies and community standards. Duties and Responsibilities Manages the Service budget a highly affiliated medical-education complex that includes patient care, research, education and general post funds. Oversees all acquisition processes within the Service, inclusive of the establishment and administration of contracts for clinical services and equipment. Establishes priorities for personnel, services, supplies, equipment and allocating funds to the proper cost centers. Works with the Service Chief to establish a long and short term strategic planning process within the service that will consider and effectively Integrate resource management planning; the missions of the VHA. VISN, and healthcare system; and identified needs of the service patient population or services to be provided. Collaborates with the Service Chief and other Service leaders to design the administrative structure needed to support the Implementation of any new program initiatives. Manages the recruitment, orientation and retention of clinical and nonclinical staff to meet effective staffing levels for the Service. Develops, reviews and revises, as needed, policies to ensure compliance with all applicable regulatory entitles. Facilitates medical record maintenance that will meet VHA and JC standards and the needs of the patients and professional staff. Develops, promotes, and maintains good relations with a variety of groups to include other VA Healthcare systems, community healthcare providers, leading affiliates, community organizations, Veterans service organizations, other government agencies, professional societies, volunteers, media and customers. Provides oversight and coordination for service line administrative efforts to Identify, evaluate, and reduce risk of Injury to patients, staff and visitors. Other duties as assigned Work Schedule: Monday-Friday 8:00am-4:30pm Virtual: This is not a virtual position. Position Description/PD#: Supervisory Health Systems Specialist/PD008838 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Approved Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/12/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirement (IOR): An IOR is a basic requirement that must be met in order to qualify for the 0671 occupational series: All applicants, regardless of grade level must meet minimum education or specialized experience requirements. For this occupation, the education must be accredited by an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. Education: I possess a bachelor's or graduate/higher level degree with a major in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. (Transcripts Required) OR, Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR, Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: (Training Documentation Required) Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: ability to objectively analyze strategic plans, policies and actions related to healthcare, quality, safety, and operations for patient care delivery; ability to develop and utilize concepts of economics, cost benefit analysis and business models; ability to estimate program requirements and report preparation, justifications, charts, graphs, statistical and narrative data for briefings and presentations to management officials; ability to direct and provide guidance, assistance and ensure proper process management to support the services such as nursing, personnel, supply management, and budget; ability to lead, develop, implement, evaluate, and improve processes and procedures to monitor the effectiveness, efficiency, and productivity of the program segment and/or organization directed. You will be rated on the following Competencies for this position: Data Management Decision Making Financial Management Leadership Problem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary and performed in a typical office setting. Some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.