"Alerted.org

Support Center - Irving

In this role you manage a team of Software Engineers to build and maintain exciting experiences for our customers that differentiates Michaels in the e-commerce space. You’ll be a partner to our Product and Design teams, helping to bring light to engineering challenges such as scalability and robustness while continually supporting the growth of the engineers on your team. Successful candidates will be strong people leaders who can prioritize well, communicate clearly, and have a consistent track record of developing teams and delivering results.

+ Manage highly skilled team of software engineers

+ Strong background in software engineering fundamentals, system design, and full-stack development.

+ Hands-on technical leader driving end to end solutions.

+ Preferred experience with Salesforce Commerce Cloud (SFCC) or similar enterprise e-commerce platforms.

+ Experience managing offshore and contract development teams, driving collaboration and accountability across time zones

+ Ownership mindset driving clarity and accountability in a complex cross functional environment

+ Collaborate with engineering teams to advocate for and drive change on behalf of your team

+ Be willing to dig in and provide hands-on support building software when needed to help support your team and Michaels.

+ Have a high level of comfort with analytical approaches and quantitative methods

+ Develop and execute systems strategies to support business goals

+ Develop and leverage internal and external partnerships and networks to maximize the achievement of business goals

+ Ensure team goals are achieved

+ Partner with product managers, designers, and analytics to ensure that your team is delivering value for customers

+ Facilitate continuous learning and improvement for your team

+ Participate in end-to-end recruiting process, hiring and on-boarding exceptional engineering talent

+ Be responsible for the growth of the team including individuals' career growth, skill set development, and hiring the right resources

Other duties as assigned

Minimum Education

+ Bachelor’s degree in Computer Science, or a related field of study

Minimum Special Certifications or Technical Skills

+ Experience with large scale web traffic and data structures, Algorithms, Linear Algebra.

+ Knowledge of programming languages including Java, Python, C, C++. MongoDB, and MySQL

+ Experience in building search systems such as Elastic, SORL, Lucene , Algolia and large-scale data pipelines

+ Experience with cloud services, such as AWS, Google Cloud, Microsoft Azure.

+ Experience in machine learning/computer vision/natural language processing applications

Minimum Type of Experience the Job Requires

+ 7+years of experience in software development

+ 4+ years leading engineering teams with growing responsibility

Other

+ Ability to navigate a rapidly changing landscape, while handling multiple responsibilities

+ Curious about new technology and always looking to acquire new knowledge

+ Computer Science fundamentals experience in object-oriented design, data structures, algorithms

+ Experience building complex software systems that have been successfully delivered to customers

+ Experience as a successful tech leader building, managing and mentoring engineering teams

+ Excellent verbal and written communication skills

+ Excellent project management skills

+ Be an action oriented, independent, self-starter comfortable working in an unstructured, fast paced environment

+ Proven ability to manage multiple, time-sensitive products and competing priorities simultaneously with minimum guidance and high attention to detail

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity** . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (https://www.michaels.com/makerplace) , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, **Michaels is the best place for all things creative.** For more information, please visit  www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all** **c** **ustomers** **to create, innovate and be better together.

_Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL)._

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