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PROGRAM MANAGER / TECHNICAL LEAD (SITE LEAD)

Note: This position is part of an active proposal effort and is contingent upon contract award.

Overview

The On-Site Program Manager / Technical Lead (Site Lead) oversees all contractor work performed under the DHS Office of Intelligence and Analysis (I&A) Watch and Open Source Support Services contract. Serving as the single point of contact for the COR, this role ensures completion of all task order deliverables, maintains quality standards, resolves performance issues, and manages resources within prescribed timelines and funding parameters while supporting a 24/7/365 operational environment.

Key Responsibilities

+ Provide on-site leadership for all contractor personnel supporting Intelligence Watch and Open Source Intelligence (OSINT) operations.

+ Ensure execution of all SOW tasks and deliverables, maintaining presence during core business hours and availability to support 24/7/365 operations as required.

+ Manage, train, and develop a team of skilled, tech-savvy intelligence support personnel, including scheduling, coverage, and performance oversight.

+ Establish and enforce SOPs, workflows, and deliverables for OSINT and Watch operations.

+ Maintain accurate activity logs and track task status to support RFIs and leadership updates.

+ Manage task prioritization, distribution, and completion in accordance with SOPs and mission priorities.

+ Coordinate and communicate with I&A leadership, contract staff, and management to ensure mission alignment and responsiveness.

+ Prepare and submit weekly activity reports summarizing project support, staff coverage, and performance metrics.

+ Serve as the primary liaison for quality assurance, compliance, and contract performance management.

+ Ensure all contractual obligations, deliverables, and reporting requirements are fulfilled on time and within scope.

Minimum Qualifications

+ Clearance: Active TS/SCI; existing DHS suitability preferred.

+ Education/Experience: Bachelor’s degree or higher (Project/Program Management, Intelligence, Public Administration, Public Policy, American Government/Governance, Law/Legal Studies, or Management/Leadership). Minimum of eight (8) years supporting intelligence services contracts/task orders with contractor personnel; experience directing intelligence operations preferred.

+ Skills: Proficiency with Microsoft Office Suite and DHS data systems.

+ Knowledge: Understanding of DHS I&A intelligence authorities, DHS component missions, and the role of I&A within the DHS Intelligence Enterprise.

Desired Qualifications

+ Intelligence Community (IC) experience, ideally within DHS intelligence analysis functions.

+ Demonstrated success leading teams in 24/7/365 operational environments.

+ Knowledge of I&A intelligence research, analysis, and production processes.

+ Experience managing deliverables and compliance under OASIS+ or similar government contract frameworks.

+ Strong written and verbal communication skills with ability to brief executive-level leadership.

Additional Details

+ Travel: Minimal to none.

+ Work Environment: On-site at DHS I&A facilities (Washington, D.C. Metro Area).

+ Citizenship: U.S. citizenship required; must meet DHS contractor fitness requirements.

Security Note

All applicants must be U.S. citizens and maintain eligibility for a U.S. government security clearance. Existing DHS suitability is preferred.

About DarkStar Intelligence

DarkStar Intelligence is a Service-Disabled Veteran-Owned Small Business (SDVOSB) committed to advancing national security through mission support and tradecraft development. We prioritize both client satisfaction and employee retention, delivering high-quality, intelligence-based solutions grounded in our “Core Four” values:

+ Humility: We place mission success above personal recognition.

+ Passion: We bring enthusiasm and dedication to every challenge.

+ Agility: We adapt quickly to evolving operational needs.

+ Ownership: We hold ourselves accountable for results and uphold the highest standards of excellence.

We are mission-driven and results-oriented, striving to make our country safer through every task we undertake.

Equal Employment Opportunity (EEO) Commitment

At DarkStar Intelligence LLC, we are committed to maintaining a professional and legally compliant work environment where individuals are treated with respect and fairness. We adhere strictly to all applicable Equal Employment Opportunity (EEO) laws and regulations.

Employment decisions at DarkStar are made solely on the basis of individual qualifications, performance, and business needs. We prohibit discrimination in all aspects of employment—including hiring, compensation, promotion, training, discipline, and termination—on the basis of: Race or color, Religion, Sex (including pregnancy, sexual orientation, and gender identity), National origin, Age, Disability, Genetic information, Veteran status. Or any other status protected by applicable federal, state, or local law

Our EEO standards are embedded in all employment practices to ensure compliance, fairness, and accountability. We enforce a zero-tolerance policy for unlawful discrimination or harassment and encourage employees to report concerns without fear of retaliation.

EEO Flyer: shorturl.at/abpNX

Employee Benefits

DarkStar Intelligence provides a competitive and comprehensive benefits package to support the health, financial stability, and personal well-being of our team members.

Core Benefits for employees:

+ Health Coverage: Medical, dental, and vision plans

+ Income Protection: Life insurance, short-term disability, and long-term disability

+ Retirement Planning: 401(k) plan with employer contributions

+ Work-Life Support: Employee Assistance Program (EAP) and legal services

+ Paid Leave: Generous PTO, 11 paid federal holidays, and one floating holiday

Voluntary Benefits:

+ Legal & Identity Protection: LegalShield and IDShield

+ Additional Insurance: Whole life, accident, and critical care coverage

We believe in recognizing and supporting the professionals who make our mission possible. Your well-being is an investment in our collective success.

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