"Alerted.org

Job Description:

We are seeking an experienced Senior Technical Architect with expertise in Artificial Intelligence (AI) and Machine Learning (ML), specializing in Google's suite of AI products. The ideal candidate will have a proven track record in designing and implementing advanced chatbot solutions that serve as intelligent agents, capable of providing information from company-approved data sources tailored to specific customer needs. Key Responsibilities:

+ Lead the architecture and design of AI/ML solutions, with a primary focus on chatbot development using Google's AI products.

+ Develop sophisticated chatbots that can act as intelligent agents, integrating with company-approved data sources to provide accurate and relevant information to customers.

+ Design and implement natural language processing (NLP) and natural language understanding (NLU) systems to enhance chatbot interactions.

+ Architect scalable and secure solutions for deploying AI models and chatbots in production environments.

+ Collaborate with data scientists, software engineers, and product managers to align AI solutions with business objectives and customer needs.

+ Evaluate and integrate various data sources, ensuring chatbots can access and utilize company-approved information effectively.

+ Implement personalization and context-aware features in chatbots to enhance user experience.

+ Develop strategies for continuous improvement of chatbot performance through machine learning and user feedback.

+ Ensure compliance with data privacy regulations and company policies in all AI/ML implementations.

+ Provide technical leadership and mentoring to the AI/ML development team.

+ Prior experience of tread reporting is mandatory

+ Prior experience of NHTSA is mandatory

Qualifications:

+ Master's degree or Ph.D. in Computer Science, Artificial Intelligence, or a related field.

+ 8+ years of experience in AI/ML architecture, with at least 5 years focusing on chatbot development.

+ Extensive experience with Google's AI products, including but not limited to:

+ Google Cloud AI Platform

+ Dialogflow

+ Cloud Natural Language API

+ Cloud Translation API

+ TensorFlow

+ Proven track record of designing and implementing successful chatbot solutions that serve as intelligent agents.

+ Strong understanding of NLP, NLU, and machine learning algorithms.

+ Experience integrating chatbots with various data sources and APIs.

+ Proficiency in programming languages commonly used in AI/ML development (e.g., Python, Java, Go).

+ Familiarity with cloud platforms, preferably Google Cloud Platform (GCP).

+ Knowledge of data privacy regulations and best practices for secure AI implementations."

Additional Qualifications:

+ Experience with other cloud platforms (AWS, Azure) and their AI services.

+ Familiarity with conversational AI design principles and user experience best practices.

+ Knowledge of MLOps practices and tools for managing AI/ML lifecycles.

+ Experience with speech recognition and text-to-speech technologies.

+ Understanding of knowledge graph technologies and semantic web concepts.

+ Familiarity with reinforcement learning techniques for chatbot optimization.

Soft Skills:

+ Excellent communication skills, able to explain complex AI concepts to both technical and non-technical stakeholders.

+ Strong problem-solving and analytical skills.

+ Ability to lead and mentor technical teams.

+ Customer-focused mindset with a keen understanding of user needs and expectations.

+ Adaptability and willingness to stay current with rapidly evolving AI technologies.

This role offers an exciting opportunity to shape the future of our AI-driven customer interactions. The successful candidate will play a crucial role in developing intelligent chatbot solutions that leverage Google's AI technologies to provide personalized, efficient, and accurate information to our customers. "

#LI-GL1 #LI-Hybrid

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